Data Analytics Lead, Salesforce

• A bachelors or Masters in Computer Science or related field with 8+ years’ experience, preferably in a data analytics team
• Ownership - Assume responsibility for assigned projects from start to finish
• Data Preparation : Extensive experience in writing complex database queries in SQL
• Visualization : Expert in one or more popular viz tools (Tableau, Power BI etc)
• Analysis : A curious mindset that enables to dive deep & fetch insights
• Storytelling : Excellent skill of preparing Exec level stories
• Presentation : Demonstrated experience of creating & presenting data/dashboards/analysis to the leadership team & ability to explain complex analytical concepts to executives
• Ability to quickly learn new tools within Analytics space
• An awesome team-player. And someone who junior analysts can look up to

Desirable

• The Lead Insights Analyst for the Cloud Success Insights Team is a crucial role responsible for delivering data-driven actionable insights and strategic recommendations that empower Cloud Leaders to drive various programs within the Customer Success
• This role will involve providing dedicated analytics support to a specific cloud team, and to do so, collaborating with different teams within CSG will be needed
• The Lead Analyst should demonstrate versatility in tackling a diverse range of problem statements, encompassing in-depth analysis, strategic planning, forecasting, data visualization, and effective presentation, all while maintaining a proactive attitude towards embracing new challenges
• This is an individual contributor role, which has high visibility and delivers business impact
• The role requires timely responses to questions raised by senior leaders
• This sometimes requires a flexible working approach, working outside standard hours