Staff Software Engineer, SoFi
Chat
$153.6-264k
+ Bonus + Long Term Incentives
2 days a week in office
Mobile & online personal finance services
Be an early applicant
Mobile & online personal finance services
1001+ employees
Be an early applicant
$153.6-264k
+ Bonus + Long Term Incentives
2 days a week in office
1001+ employees
Company mission
To help people reach financial independence to realize their ambitions.
Role
Who you are
- The ideal candidate is collaborative, product-minded, and pragmatic, with a strong sense of ownership and accountability for the quality of both the code and finished product
- Bachelor’s Degree, ideally in a technical field, but we understand great engineers come from all sorts of different backgrounds and also consider relevant work experience
- 6+ years programming experience, ideally on a modern stack
- Our core stack is Kotlin / Spring / PostgreSQL, and we run on Kubernetes in a service oriented architecture with over 100 services in production
- You should have 4+ years Java or Kotlin programming experience
- You should have a strong understanding of relational databases and ORMs
- You should have worked on a SOA or microservice-based application
- Experience working with asynchronous systems and event based systems (queues, streams)
- Experience working with applications that leverage Large Language Models (LLMs), such as integrating LLMs, designing prompts, or exploring their practical applications
- Strong sense of ownership; driving a project from inception to completion
- Pragmatic approach towards handling tech debt versus shipping new features
- Experience working in a collaborative coding environment, refining designs together, working through code reviews and managing pull requests
Desirable
- Experience working with various emerging LLM technologies, including Retrieval-Augmented Generation (RAG), prompt engineering, or AI agents
- Experience with Natural Language Processing (NLP) or conversational AI, including building chatbots, virtual assistants, or similar systems
- Experience scaling highly available, mission critical systems
- Full-stack experience across Backend and Front-end (javascript/typescript, react)
What the job involves
- We are seeking a Staff Software Engineer to join the Chat engineering team at SoFi
- This team will play a pivotal role in supporting our members' financial journeys by developing an intelligent, conversational AI-powered chat interface
- This system will help streamline support queries from members and provide personalized financial insights and guidance
- Chat is a critical component of how members interact with SoFi and building it will require a thoughtful approach to UI and product experience
- At SoFi, we pride ourselves on the collaboration between Product, Design and Engineering and so you will be involved in the entire product lifecycle, from ideation through building, deploying and continual improvement and evolution
- We also pride ourselves on a philosophy of continuous learning, and you should likewise be committed to furthering your own career growth as well as to providing mentorship for your fellow team members
- Drive technical architecture, design decisions and cross-functional discussions for the product
- Deliver highly available and scalable services in a production environment
- Lead the design, development and testing of systems
- Lead code and system design reviews
- Help translate product requirements into user stories and technical solutions
- Mentor other engineers, support the technical culture, and help grow the team
- Generate ideas for new initiatives and technologies
- Communicate with project leads, product managers and other software developers
- Consistently demonstrate extremely high levels of technical knowledge, ingenuity, and creativity. Develop and apply advanced technologies, engineering principles, theories, and concepts. Broad knowledge about the design and operation of systems outside of specialty
- Take initiative and produce timely results in a fast-paced and sometimes ambiguous environment
Our take
SoFi started by offering ways for students to secure better financial terms on their loans, and now offers a huge range of personal finance products, including bank accounts, loans, mortgages, investment advice, and investment opportunities. Many customers find they have to go to multiple financial service providers to meet all their finance needs, but SoFi overcomes this issue by putting it all in one place.
Its goal, to cover all the financial bases, sets them apart from many of the traditional banks and even some of their digital competitors, such as Avant, which has chosen to focus on providing credit alternatives. Although it is operating in a competitive market with a lot of big players such as Monzo, Revolut, and Starling, the company has managed to raise huge amounts of funding to support its rapid expansion.
SoFi has focussed on global expansion, moving outside the US, and has made a series of acquisitions to support this - including a Hong Kong-based investment app called 8 Securities. After going public on the New York Stock Exchange via a SPAC merger in June 2021, the company has continued to evolve and release more mission-oriented services into its roster, and strengthened its lending capabilities through a $350 million post-IPO loan. To date, the company has sold over $15 billion in personal loan collateral and continues to strengthen its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
7% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2021
$369.9m
LATE VC
May 2019
$500m
GROWTH EQUITY VC
Total funding: $2.7bn
Company benefits
- Comprehensive health, vision, dental, life insurance, and disability benefits
- Generous vacation and holidays
- Paid parental leave for eligible employees
- 401(k) and education on retirement planning
- Tuition reimbursement on approved programs, up to $5,250 per year
- Monthly contribution up to $200 to help you pay off your student loans
- Great health & well-being benefits including: telehealth parental support, subsidized gym program
- Flexible time off
- Fertility and family planning options
- Free financial classes
Company values
- Put our member's interests first – if we take care of our members' interests, it will best serve our interests.
- Run after problems – we must build a culture of people who run after problems in order to ensure we execute with excellence and “things” do not fall through the cracks.
- Embrace diversity, everyone should feel welcome, included and able to contribute – diversity is a differentiator and our team should reflect society. We should continue to encourage and celebrate diversity.
- Get to the truth and make principle-based decisions – we can only make the best decisions if we have the right data, all of the perspectives, and if we align on the guiding principles.
- Make your footprint bigger than your foot – selfless acts are critical to elevate beyond the impact of our collective individual efforts.
- Do the right thing, if you're not sure, do the harder thing – our business is built on trust and integrity, which requires both adhering to the letter of the law and regulations and doing the right thing for the company and our members..
- Set ambitious goals, be gritty, be accountable - we must hold ourselves and others accountable for delivering our business objectives, for our culture, and for our member.
- Take care of other people and help them grow - our people are our greatest differentiator, if we take care of our people, they will take care of our members.
- Iterate, learn, innovate - we are all responsible for innovation and we must embrace data-driven decisions.
- Be SoFi missionaries - our products, our services, our brand, and our business must be durable over the long term to achieve our mission—be a missionary.
- Don’t forget to smile - our ambition is contagious: it makes us smile to see people inside and outside of SoFi succeed.
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Anthony Noto
(CEO)Graduated from the U.S. Military Academy after being a telecommunications officer and captain in the U.S. Army. Has worked as Head of Gobal Telecommunications, Media and Technology at Goldman Sachs, been the COO of Twitter, and also the CFO of the National Football League.
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