Finance Systems Administrator, Trainline
9 month Fixed-Term Contract
£28-30k
Europe's leading rail ticketing platform
Be an early applicant
Europe's leading rail ticketing platform
1001+ employees
Be an early applicant
£28-30k
1001+ employees
Company mission
Trainline is proud to be Europe's leading rail and coach platform - a tech company with a mission to make train travel as smooth as possible to allow travellers to make greener travel choices.
Role
Who you are
- Experience operating or configuring ERP systems such as Dynamics 365, Oracle Cloud, SAP S/4 or similar Finance platforms
- Experience managing a first-line support queue, service desk or ticketing process, ideally across IT, Finance or business systems
- Confidence working with Finance and non-Finance stakeholders, building trusted relationships and explaining technical information in a clear and accessible way
- A good understanding of Microsoft 365 tools, with confidence using applications such as Excel, Word and SharePoint in a business environment
- An interest in improving processes, supporting transformation or identifying automation opportunities, with some exposure to emerging technologies such as AI being helpful
- A basic understanding of financial processes and accounting terminology, such as management accounts, accounts payable or tax
- Ideally, experience with Procure-to-Pay tools or supporting supplier processes from request through to payment
- Helpful experience using data analytics or automation tools such as Power BI, Tableau, Power Automate, SharePoint or Microsoft Power Apps
What the job involves
- The Finance Systems Team plays an important role in ensuring Trainline’s Finance function and wider business have reliable, effective systems that support day-to-day financial activity, reporting and control
- As Finance Systems Administrator, you’ll help keep our Enterprise Resource Planning (ERP), Procurement and Timesheet tools running smoothly, supporting users across the business and helping to minimise disruption to key financial processes
- In this role, you’ll take ownership of first-line systems support, configuration and controls, working closely with Finance, Technology, business stakeholders and third-party partners
- You’ll also contribute to continuous improvement across Finance systems, helping to simplify, standardise and automate ways of working, including through finance transformation initiatives and emerging AI capabilities
- In this role as the Finance Systems Administrator, you will...
- Provide first-line support across a range of Finance systems, managing and maintaining the Jira ticket queue and responding to user queries in a timely, helpful and clear way
- Investigate issues, identify key information and escalate high-priority or complex matters to second-line support colleagues, wider business teams or third-party partners where needed
- Configure Trainline’s Finance systems to support a secure and stable user experience, including access management, approval workflows and reporting configurations
- Operate key control processes relating to Trainline’s financial data, ensuring activity is completed in line with relevant internal policies and control requirements
- Partner with Finance and non-Finance stakeholders to understand system needs, explain solutions clearly and support effective use of Finance tools across the business
- Challenge existing ways of working in a constructive way, contributing ideas to team discussions and sharing progress, risks and opportunities with senior team members
- Support continuous improvement across Finance and Technology processes, identifying opportunities to simplify, standardise, automate and enhance reporting, controls and financial insight
- Contribute to finance transformation activity, including exploring how emerging technologies such as AI can support better processes, improved user experience and stronger operational efficiency
Our take
Trainline make it super easy to book transport tickets. Its app is intuitive and well designed and its even pioneering paperless travel, allowing users to store their tickets in the app.
It's hyper-focused on customer experience and has a product culture of fast iteration to deliver great outcomes for customers. Its customers make 170,000 journeys a day and it sells 200 tickets a minute.
Its continuing to innovate to stay ahead, using machine learning to predict price movements and integrating with Siri and Google Assistant so people can buy tickets simply by speaking to their phone.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Challenging work
"The complex nature of the market as we work with different suppliers is an amazing opportunity to create fluid solutions. A very well segmented..."
Company benefits
- Flexible working (60% min office attendance)
- Cycle to work scheme
- Discounted gym memberships through Wellhub
- Private Health and Dental Insurance
- Enhanced Pension (matched contributions)
- Income Protection
- Share Incentive Plan (buy one get one free)
- Learning budget
- Primary & Secondary Caregiver Leave
- Shared Parental Leave
- Enhanced sick pay
- Free Perkbox subscription
- Electric Vehicle Salary Sacrifice Scheme
- YellowNest - Subsidised Childcare Fees
- Work from Abroad
Company values
- Own It - We care about every customer, partner and journey
- Do Good - We make a positive impact
- Travel Together - We're one team
- Think Big - We are building the future of rail
Company HQ
Farringdon, London, UK
Articles
Leadership
Jody Ford
(CEO)Joined Trainline in 2020 as COO before becoming the CEO in 2021. Previously the Group CEO at Moonpig and Photobox and also spent over 10 years at eBay in various VP roles.
Lisa Hillier
(Chief People Officer)Previously the CPO at Gousto, The Restaurant Group, and Just Eat. They also spent over 6 years at Betfair as the Head of HR and Chief Human Resource Officer.
Mike Hyde
(Chief Technology Officer)Previously a Director of Data Science at Facebook and as a Director of Business Insights at Skype and Microsoft.
Sakshi Anand
(Chief Growth Officer)Joined Trainline in 2023 as the VP of Growth and President of UK before becoming the CGO in 2025. They are also the Founder of NeuStar Consulting.
People progressing
Gary joined in 2022 from Comparethemarket as Director of Engineering and was recently promoted to VP Engineering, reporting directly to CTO.
Joe joined in 2022 from Meta as Director of Data Science and was recently promoted to VP Data, reporting directly to CTO.
Ali joined in 2023 from Meta and was recently promoted to VP Product, reporting directly to CPO.
Diversity, Equity & Inclusion at Trainline
- 💚 Diversity drives us forward We know that having a diverse team is crucial to Trainline’s ongoing success. A team that is diverse in all forms – gender, ethnicity, sexuality, disability, nationality and diversity of thought are key to Trainline being an inclusive environment where every Trainliner can be their true self. We're committed to creating workplaces where everyone belongs, is celebrated and their differences are valued, creating an awesome employee and customer experience. 💚 Meet our Networks Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard. 🚀 Women in Leadership 💜 Gender Equality Network 🏳️🌈 Rainbow Train (LGBTQIA+) 🌻 Sunflower (accessibility) 🌍 Ethnic Diversity Network 🐣 Parent & Carers
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