Senior Software Engineer, HeyJobs

• 3-5 years backend engineering experience (Java, Python, TypeScript, or similar - Apex is Java-like, you'll pick it up fast)
• Proven Experience in CI/CD and DevOps: you've maintained and improved deployment pipelines (GitHub Actions, CircleCI, Jenkins)
• AI-first mindset: you already use LLMs (Claude, Copilot, Cursor) in your daily work and know how to prompt, iterate, and verify. Proactively identify opportunities to leverage AI (e.g., automation, copilots, experimentation, and data-driven decisioning) to improve outcomes - while ensuring quality, compliance, and a great user experience
• Systems thinking: you design for maintainability, document your decisions, and ask "why" before building
• Pragmatic, can-do attitude: You focus less on “perfect” tech choices and more on shipping results and creating impact—making smart build vs. buy calls, reusing existing tools and platforms, and keeping solutions simple and scalable
• Ownership mindset: comfortable owning a platform end-to-end: architecture, roadmap, data quality, and governance
• Curiosity: excited to learn a new platform

Desirable

• We're looking for a Senior Software Engineer to own our GTM B2B CRM stack (Salesforce-centric) - the backbone of our day-to-day Sales operations
• This isn't a traditional CRM admin/developer role
• You'll bring engineering rigor to a business-critical system: version-controlled deployments, CI/CD pipelines, automated testing, and AI-augmented development workflows
• In this role, you’ll enable and support a team of sales ICs across different sales motions by building reliable automations and workflows that remove manual work and keep the pipeline moving
• Goal of the team / what we want to achieve: make Sales faster and more effective by increasing sales productivity, standardizing and scaling core sales processes, and reducing operational friction through automation in Salesforce and the surrounding GTM tooling
• You don't need previous CRM experience
• We're looking for engineers who want to bring a software engineering mindset to GTM - and shape how it's done in the future
• You'll be at the forefront of that shift, powered by AI tooling that makes the platform accessible from day one
• Own the GTM CRM platform architecture: define and maintain the target architecture, data model, and integration landscape
• Own initiatives end-to-end: from solution design to shipped features in GTM team
• Establish governance: define and maintain architecture principles, standards, and best practices for how we build on GTM CRM platform
• Document blueprints and reference patterns: create reusable documentation (architecture decisions, data flow diagrams, integration patterns) so the platform scales with the business
• Be the main contact point in GTM for Engineering/Tech: ensuring our GTM systems adopt standard engineering practices and tools at full speed and stay architecturally aligned with the R&D org
• Maintain and improve our CI/CD pipelines: (including sandbox validation, automated testing, and approval gates) applying a strong understanding of CI/CD practices to continuously optimize reliability and delivery speed
• Integrate systems: connect GTM CRM platform with internal tools and external platforms
• Use AI as a core tool: Claude + MCP are part of our daily development workflow, embedded in how we build and ship
• Partner with GTM teams: (Sales, Marketing, Customer Operations) to translate business needs into scalable, maintainable systems/internal products