Local Business Account Manager, Yelp
Connects people with local businesses
Job no longer available
Connects people with local businesses
1001+ employees
Job no longer available
1001+ employees
Company mission
To connect people with great local businesses; along the way, we hope to enrich lives of consumers and small business owners.
Role
Who you are
- 1 year or more of Sales or Account Management experience
- Excellent communication skills both written and verbal
- Positive attitude and a drive to win
- Resilience with rejection
- General computer and email proficiency, experience with Salesforce is a plus
- Ability to effectively prioritize tasks and manage time within a fast-paced environment
What the job involves
- Own and manage a book of current Yelp advertiser clients - all organized in our CRM (Salesforce)
- You will drive the full sales cycle primarily through inside sales: make introductory calls to your book of business, assess business goals through qualifying, and upsell current products or add new services to meet client goals
- Build relationships with local business owners and managers in order to identify and capitalize on all aspects of client's marketing spend and business goals/needs
- Become an expert in Yelp’s advertising solutions- asking probing questions and overcoming customer objections will be critical to your success
- Achieve and consistently exceed monthly sales goals - a strong work ethic and tenacity are key!
Our take
Yelp has been helping people find local businesses since it was founded in 2004 to fill a gap in the market for online recommendations of nearby services. The company is one of the pioneers in the reviews space alongside TripAdvisor.
To differentiate itself, Yelp moves beyond customer reviews to provide users with more personalised recommendations, such as telling customers when their favourite restaurant has updated their menu. The company also champions its community as a reliable, unfiltered source of reviews.
The main battle for the company is against the increasing dominance of Google in the reviews space, which will be important for Yelp to keep innovating to stay ahead in the long term. The company looks to achieve this by focusing on data, improving its monetisation strategy and introducing enhanced features. For example, it recently redesigned the inbox experience to help businesses trying to reach consumers through high-quality leads.
Steph
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2010
$25m
SERIES E
Feb 2008
$15m
SERIES D
Total funding: $56m
Company benefits
- Health benefits: Our employees are offered various coverage options for medical, dental, and vision plans
- Employee stock purchase plan: Become a Yelp shareholder by purchasing stock at a discount
- Paid time off programs: Take time to rest, recharge, and recover with paid wellness time, vacation, holidays, and one floating holiday per year
- Mental health support and services via Talkspace: Get easy access to mental health support and services via Talkspace, an online therapy and psychiatry service.
- Adoption, daycare, and baby bonding leave: Start or grow your family with confidence. From adoption assistance to backup daycare and paid time off for new parents, you’ll have support for your family.
- Transgender benefits: Live life authentically with a comprehensive list of benefits for transgender and non-binary individuals.
- Work from home reimbursement: Make your work from home experience more comfortable and productive with a monthly reimbursement.
- Wellness reimbursement: Whether it’s fitness clothes, a massage, or a gym membership, get reimbursed every month to keep up your self-care habits.
- Corporate discounts: Save some cash with corporate perks and discounts at local and national stores, cafes, fitness centers, and more.
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Jeremy Stoppelman
(CEO)Previously VP of Engineering at Paypal. Dropped out of his Harvard MBA to start Yelp.
Salary benchmarks
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