Senior Delivery Manager, Imprint
$150-200k
+ equity
Branded payments and rewards products
Open for applications
Branded payments and rewards products
201-500 employees
Open for applications
$150-200k
+ equity
201-500 employees
Company mission
To make payments better for modern brands and their customers.
Role
Who you are
- 7+ years of experience in technical delivery management, program management, or complex integration delivery, with meaningful time spent in payments, fintech, or financial services
- Proven ability to manage multiple concurrent, multi-stakeholder implementation projects with a structured and analytical approach
- Strong understanding of payments infrastructure including payment processing, card networks, ACH, and related systems
- Experience working directly with external partners or clients during technical implementations, with the ability to navigate both technical discussions with engineering teams and commercial conversations with partner stakeholders
- Familiarity with APIs, system integrations, and e-commerce platforms
- Excellent written and verbal communication skills across technical and non-technical audiences, with the ability to present clearly to executive stakeholders
- High level of ownership with the ability to proactively drive priorities, unblock teams, and push programs to completion
- Curiosity about AI tools and a willingness to explore how emerging technologies can enhance delivery speed and quality
- Experience in co-branded credit card programs or card issuing/processing is a plus
- Collaborative mindset with a problem-solving approach and strong attention to detail
What the job involves
- The Solutions Engineering team at Imprint is responsible for delivering seamless, high-quality partner implementations from scoping through go-live and beyond. We work directly with brand partners and cross-functionally with product, engineering, and go-to-market teams to ensure every integration meets Imprint's quality standards and sets our partners up for long-term success. The team is led by our Head of Solutions Engineering and includes four Lead Solutions Engineers who own the technical execution of partner programs
- As the Senior Delivery Manager on the Solutions Engineering team, you will own the end-to-end delivery of partner implementations, ensuring our brand partners have a seamless experience throughout the delivery lifecycle. You will manage multiple concurrent implementation workstreams, coordinate across internal teams and external partners, and own the technical relationships with our partners
- Partner Expansion and Delivery
- Lead the delivery of new features, capabilities, and product expansions for existing partner programs
- Translate partner and business goals into clear project plans, milestones, dependencies, and success criteria
- Manage multiple concurrent initiatives from initial scoping through testing, launch, and post-launch stabilization
- Build and maintain delivery timelines and status reporting to keep stakeholders aligned on progress and priorities
- Stakeholder Management:
- Serve as the primary delivery point of contact for partner stakeholders and internal teams, aligning product, engineering, compliance, and go-to-market functions to hit delivery milestones on time and at quality
- Build trusted relationships with partner teams and internal leadership to influence decisions and drive accountability
- Technical Coordination:
- Work closely with Lead Solutions Engineers to define integration scope, troubleshoot technical issues in real time, and guide partners through APIs, payment processing flows, and operational dependencies
- Develop a working understanding of partner systems, e-commerce platforms, and the payments ecosystem to provide actionable feedback on integration frameworks
- Process and Tooling:
- Build and refine delivery processes, frameworks, and reporting to increase visibility, reduce cycle time, and improve the consistency of partner implementations
- Leverage AI tools and technologies to drive efficiency across the delivery lifecycle and champion their adoption across the team
- Cross-Functional Collaboration:
- Partner with product and engineering teams to drive delivery priorities, surface partner feedback, and ensure integration solutions are scalable and aligned with Imprint's platform roadmap
- Risk and Escalation Management:
- Proactively identify delivery risks, develop mitigation plans, and escalate issues with clear context and recommended solutions
- Your First 90 Days
- Within your first 90 days, you will be fully embedded in the Solutions Engineering team and independently owning a portfolio of partner implementations end to end. You will have built strong working relationships with Lead Solutions Engineers, product, engineering, and go-to-market stakeholders. You will be driving delivery cadences, stakeholder communication, and milestone tracking across your programs, and contributing to delivery playbooks and process improvements that raise the bar for how we implement
Our take
These days, all sorts of cards abound, from virtual cards to co-branded credit cards. Imprint aims to stand out in the increasingly crowded space by partnering with businesses to provide branded rewards cards for customers.
While there has been an increase in the number of companies offering branded financial products to reduce costs, Imprint sees its card programs as offering a new platform for deepening customer relationships: less of the nastiness of credit and a much greater focus on rewards.
The startup is focusing on refining its embedded finance solution to fulfil its vision of an Apple-pay like experience for merchants and consumers.
Imprint will hope that its lightweight service, fit for smaller customers like hotel chains, will allow it to compete with the major venture-backed players in the space like Cardless, Apto and Alviere. And its $75M in venture capital raised in 2023 is going some way towards achieving these aims.
Freddie
Company Specialist at Welcome to the Jungle
Insights
103% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2025
$150m
SERIES D
Oct 2024
$75m
SERIES C
Total funding: $353m
Company HQ
Little Italy, New York, NY
Leadership
Daragh Murphy
(Founder & CEO)Previously VP of Operations & Strategy at WeWork. They were a Junior Partner at McKinsey until 2018. Originally trained as a Lawyer at Duke University, before working as a Corporate Lawyer at WilmerHale.
Mariana Pali Coontz
(COO & CFO)Prior to joining Imprint in 2023, Mariana was the Chief Financial and Operating Officer at DigniFi. They also spent 8 years at Synchrony in roles including Head of Capital Strategy & Stress Testing and SVP, Head of FP&A and nearly 11 years at JPMorgan Chase & Co in roles including Treasury Associate and Executive Director.
Will Larson
(CTO)Prior to joining Imprint in 2025, Will was the CTO at Carta and Calm. They were also the Head of Foundation Engineering at Stripe and a Senior Engineering Manager, Infrastructure at Uber.
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