Product Operations Manager, Instawork
$110-140k
Eligible for equity in the form of stock options
5 days a week in office
Flexible staffing marketplace for local workforces
Be an early applicant
Flexible staffing marketplace for local workforces
1001+ employees
Be an early applicant
$110-140k
Eligible for equity in the form of stock options
5 days a week in office
1001+ employees
Company mission
To offer economic opportunities for local professionals and businesses, in communities across the world.
Role
Who you are
- Product Experience: 5+ years of Product Operations experience delivering highly successful and innovative products that you're deeply proud of but still wish were a little bit better
- Intellectually curious: Excited at the opportunity to drive the company forward by tackling the most critical challenge
- An AI enthusiast: You’re up to date on the latest AI technology and have been trying out different tools that help give builders superpowers
- Experience with automation tools such as Zapier, UiPath or Power Automate
- Strong analytical and statistical skills and experience defining and understanding A/B testing, funnel analysis, and go-to-market playbooks
- Able to understand when to use your strong analytical skills and when to use your qualitative user empathy skills to solve problems
- Technically proficient: You have written at least one line of code that worked, and are very comfortable with SQL and/or other data analysis tools
- Willingness to roll your sleeves up to accomplish tasks, as well as strategic thinking at a high level
Desirable
- Experience as a Team Lead. Driving team performance, streamlining Product Ops working processes in order to maximize the team’s impact
- Experience working on growth teams and / or marketplace businesses
What the job involves
- As a Product Operations Manager, you are empowered to influence outcomes in the backbone of the American economy that ultimately, even in the age of AI, still comes down to good people doing honest work
- Work closely with product, design, operations, and engineering to create our outreach and rollout plans for some of our most important features with our users
- As part of the product development lifecycle, you will test new capabilities, learn, and influence the product/engineering team to update the roadmap, and scale it through software
- Contribute to company OKRs, having a firm grasp on key operational metrics to maintain & grow the health of our customer base
- Lead ad-hoc special projects, working alongside stakeholders in cross-functional teams (ie. finance, marketing, sales, product, and customer support)
- Run analyses on launched features to determine next steps
- Provide feedback on the user experience to our product and engineering teams
- Manage our community of the best professionals on our platform to drive meaningful engagement
- Stay up to speed on the priorities and coming product launches of your assigned product development teams
Our take
Around 57 million workers in the U.S. work on a 'gig' basis, providing short-term and one-off employment for a range of industries. However, due to the temporary nature of gig work, workers and understaffed employers are regularly let down by cancellations.
Instawork hosts an online marketplace that connects gig workers with local businesses across a variety of sectors including healthcare, hospitality, and warehouse work. Workers are paid hourly upon completion of a gig, at which point both the employer and worker themselves can provide feedback on the experience.
Whilst the startup faces competition within this gig-work industry, Instawork holds a smart focus on providing reliable and short-notice workers for businesses that need them. Gigs can be arranged within just a few hours of notice, and any employer or employee who cancels a job will be temporarily suspended in order to improve job success rates. Instawork's 2023 Series D funding is accelerating its AI capabilities and expanding its presence within staff distribution centres for some of the American continent's largest retailers and sports stadiums.
Steph
Company Specialist at Welcome to the Jungle
Insights
39% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
May 2023
$60m
SERIES D
Jul 2021
$60m
SERIES C
Total funding: $148m
Company benefits
- Medical, Dental, and Vision
- FSA and Commuter Benefits
- Parental and Family Leave
- Flexible Time Off
- Office & Phone Plan Reimbursement
- 401K Retirement Savings
Company HQ
Financial District, San Francisco, CA
Leadership
Sumir Meghani
(CEO)Previously VP of Email at Groupon and VP at Mixx.
Salary benchmarks
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