Global Sales Compensation Manager, ServiceNow
$102.8-179.8k
+ Equity (when applicable) and variable/incentive compensation
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
$102.8-179.8k
+ Equity (when applicable) and variable/incentive compensation
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Understanding of sales compensation and be familiar with how software companies go-to-market
- 5+ years in sales operations, compensation, finance with a software company
- Project management skills and ability to partner across functional areas (e.g., Sales, Finance, Operations, and HR)
- Experience with Varicent SPM or similar tool
- Experience with Dynamics or similar tool
- Experience with ServiceNow platform
- Attention to detail in reviewing the work of others (i.e UAT testing, process review)
Desirable
- Knowledge of sales compensation design methodology
- Highly analytical, fact driven, and process orientated mindset
- Ability to conduct meaningful analysis of complex data and translate the results into actionable messages and deliverables
- Thrives in fast-paced environment, adept at managing multiple priorities in a dynamic environment to drive results
- Ability to challenge the status quo and develop mindshare to drive towards a common goal
- Excellent verbal & written communication skills, including the ability to synthesize information that can be easily consumed by various executive audiences
What the job involves
- Join a world class global sales compensation team focusing on improving our sales team experience with commissions
- Use previous experience and knowledge of the sales compensation plans to make decisions on whether exceptions should be approved; be able to articulate finding and decisions to sales leadership
- Work cross-functionally with Sales, Sales Operations and Finance regarding sales compensation exceptions
- Partner closely with Varicent admin/IT teams to identify root cause for exceptions and project manager and adjustment to system logic to prevent further exceptions with similar root cause
- Work with Global Sales Compensation Director on ad hoc process or product changes/impact that require a change to the commissions calculation or configuration
- Develop a strong understanding ServiceNow compensation plans and the roles that are assigned to them in order to properly assess exceptions from the eyes of the sales team
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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