Senior Full-stack Software Engineer, NiCE Cognigy

Salary not provided

Discretionary virtual stock options plan

SQL

React

MongoDB

CSS

Redux

JavaScript

Node.js

Vue.js

Ruby on Rails

WebSocket

Senior level

Remote from Germany

Enterprise conversational AI platform

Job no longer available

Enterprise conversational AI platform

201-500 employees

B2BArtificial IntelligenceEnterpriseAnalyticsMachine LearningSaaSAutomationSales

Job no longer available

Salary not provided

Discretionary virtual stock options plan

SQL

React

MongoDB

CSS

Redux

JavaScript

Node.js

Vue.js

Ruby on Rails

WebSocket

Senior level

Remote from Germany

201-500 employees

B2BArtificial IntelligenceEnterpriseAnalyticsMachine LearningSaaSAutomationSales

Company mission

To lead the automation of conversations to make life easier for everyone.

Job

Company

Role

Who you are

Several years of experience in full-stack software development
Experience with containers and debugging containerized applications
Experience in using and working in a Linux-based environment
Experience building front-end applications with a similar tech stack to React.JS, Vue.JS, CSS in JS and state management libraries such as Redux
Experience building back-end applications with frameworks such as Node.JS or Ruby on Rails
You have a ‘feel for good design’ – padding and margin are not just CSS properties for you
Familiar with MongoDB or a similar NoSQL database. Experience with SQL is also appreciated
Familiar with Realtime communication protocols such as WebSocket or WebRTC
Experience with writing well-tested and high-quality code
Open to various programming languages and willing to learn continuously
Good communication skills and the ability to present new concepts to our management
Ability to work independently and collaboratively

What the job involves

You will be welcomed into our engineering department, which is divided into cross-functional, verticalized development teams, who are focused on delivering continuous improvements, features and developing new products
To support the delivery process and stability of our products, we can also count on our Product Support team, QA team, and SRE team who, alongside our Product and People team, Director/Architect and VP Engineering, are constantly looking to overcome new challenges, to innovate, and to ensure the success of our products and satisfaction of our customers
Develop and deliver software solutions that meet customer needs quickly and efficiently
Creating high-quality code with a well-structured and maintainable design
Keep our codebase tested and secure
Overseeing of our user interface
Profiling and benchmarking our codebase to identify bottlenecks
Ensure operational excellence through monitoring, logging, and e2e testing
Providing guidance to other developers and act as a mentor

Our take

Artificial intelligence is becoming an increasingly common part of how customer service works. This trend has accelerated in recent years, with many other services going virtual and digital.

NiCE Cognigy is at the forefront of this trend, delivering a set of low-code tools to help enterprises integrate more AI into their customer service processes. As AI has developed, so has the company's suite, and it has launched new features such as AI agents for sales and marketing interactions.

Formed from the acquisition of Cognigy by NiCE, the company has raised substantial funding over the years to accelerate its product development and support its geographic expansion. With the artificial intelligence boom far from over, NiCE Cognigy has consistently been recognised as a leader in agentic AI, with breakthrough products expected to be released over the next few years.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Glassdoor (4.2)

Company

Funding (last 2 of 5 rounds)

Jun 2024

$100m

SERIES C

Feb 2022

$15m

SERIES B

Total funding: $167.6m

Company benefits

Virtual stock options plan to top performers
Attractive and performance-oriented salary
Flat hierarchies and the possibility to shape the organization
Flexible working hours and ability to work remotely in the UK

Company HQ

Düsseldorf-Hafen, Düsseldorf, Germany

Leadership

Benjamin Mayr

(Co-Founder, Vice President & Head of Architecture)

Earned a BS in Software Development and Gamedesign at Mediadesign University of Applied Sciences. After this, they became an Independent Software Development Consultant.

Philipp Heltewig

(Co-Founder & General Manager)

Previously CIO of Sitecore, a leader in digital marketing solutions. Also worked at SAP and attended Harvard Business School.

Sascha Poggemann

(Co-Founder & COO)

Previously Head of Technical Development at iExergy in Germany.

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