Strategy & Operations Associate, DoorDash
Drive
$73.7-111.4k
Dependent on location and experience
Local food delivery platform
Job no longer available
Local food delivery platform
1001+ employees
Job no longer available
$73.7-111.4k
Dependent on location and experience
1001+ employees
Company mission
To empower local economies by connecting food lovers with great local restaurants
Role
Who you are
- You imagine, develop, and execute on workstreams from start to completion with little oversight
- You are resourceful and can engage other teams and resources to independently figure out answers to nebulous questions
- You oscillate easily from strategic considerations to tactical execution
- Are a self-starter who is energized by a difficult problem
- Have a passion for building
- You display extreme ownership across every workstream while ruthlessly prioritizing what will actually move the needle
- You maintain a careful balance between attention to detail and swift execution
- You operate comfortably in ambiguous environments while maintaining a strong bias for action
- You communicate precisely dependent on audience and level of detail necessary to share
- You collaborate effectively with cross-functional team members across the organization
- You represents the DoorDash brand with humility and a customer-first mindset
- Experience in a complex or high-growth environment required
- Bachelor’s degree required, MBA or Masters Degree a plus
- Strong data retrieval, analytics and presentation skills required
- 2+ years of experience
What the job involves
- Lead high visibility, cross-functional projects that address Drive’s most unique and challenging questions
- Grow a high-potential offering within a high-growth business
- Analyze complex data sets paired with partner team feedback to provide insights and recommendations to our leadership
- Steer the scaling and optimization of operations and quality across Drive
- Execute product testing and roll-outs on the ground with merchant partners
- Collaborate with stakeholders across DoorDash to align company-wide resources to refine platform capabilities
Our take
DoorDash was an early entrant into the last-mile restaurant delivery business, which is now crowded with the likes of Uber Eats, Postmates and GrubHub. They offer restaurants an end-to-end delivery platform, generating new business and access to a network of delivery drivers.
To differentiate itself in the market, DoorDash focused on areas with fewer competitors and found success in this untapped market. Other factors, such as the company's targeting of restaurants which many not typically offer a delivery service, also contribute to its profitability. The company made its stock market debut in 2020 with one of the biggest IPOs of the year.
However, in light of increasing discontent around DoorDash's commission structure from restaurants, competition remains fierce. The business recently responded by publishing a transparent fee structure, but the number of options open to restaurants means DoorDash must fight to keep its customers loyal. Despite this, by focusing on consumer retention, logistics and technology, the company is likely able to maintain its existing growth and revenue.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2020
$400m
SERIES H
Nov 2019
$100m
SERIES G
Total funding: $2.5bn
Company benefits
- Company stock options
- Work from home stipend
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Mid-Market, San Francisco, CA
Leadership
Tony Xu
(CEO)Tony studied at UCB and worked as a Matrix Partners Associate while studying for an MBA at Stanford. He combined this experience to co-found DoorDash in January 2013, and has served as CEO since June 2013.
Stanley Tang
(CPO)Previously studied Computer Science at Stanford, before working at Facebook as a Software Engineer.
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