Senior Accounts Receivable Specialist, Anthropic

• 7–10 years of progressive experience in accounts receivable or order-to-cash operations, preferably within a high-growth technology or SaaS company
• Deep expertise in B2B collections across multiple European jurisdictions, with strong knowledge of local payment practices, regulations, and cultural nuances
• Proficiency with ERP, Billing & Collections systems (e.g., NetSuite, Stripe, Workday, Zuora, Tesorio, HighRadius) and advanced to expert level Excel/Google Sheets skills
• Strong understanding of IFRS revenue recognition standards and their impact on AR processes
• Understanding of expected credit loss methodologies (IFRS 9 and CECL) and their application to accounts receivable, including the ability to support reserve calculations and provide data inputs for loss modelling
• Excellent communication and negotiation skills, with the ability to engage diplomatically with customers at all levels
• Demonstrated ability to operate within a global framework, adhering to centralized policies and KPI targets while adapting execution to local market requirements
• Proven ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field
• We encourage you to apply even if you do not believe you meet every single qualification

Desirable

• We are seeking an experienced Senior Accounts Receivable Analyst to join our Finance team in Dublin, reporting directly to the International Revenue Accounting LEAD in Dublin with a dotted line to the Global Process Owner in the US
• In this role, you will be responsible for the day-to-day collection’s activities for all EMEA-based customers, ensuring timely cash application and dispute resolution across the region
• This role plays an important part in ensuring global consistency by following Anthropic’s global credit and collections policies and maintaining key KPIs in line with the rest of the organization
• You will serve as a key cross-functional partner to Sales, Legal, and Customer Success teams, while driving process improvements to scale AR operations as Anthropic continues its rapid growth
• Manage end-to-end collections for EMEA customers, proactively contacting accounts to ensure timely payment in accordance with agreed terms
• Monitor aging reports daily, prioritize outreach based on balance, risk, and strategic importance, and maintain DSO targets for the EMEA portfolio
• Ensure accurate and timely cash application, investigating and resolving unapplied or misapplied payments
• Prepare and distribute customer account statements and payment reminders on a regular cadence
• Investigate and resolve billing disputes, short payments, and customer queries in a timely and professional manner
• Collaborate with Sales, Customer Success, and Legal to resolve complex disputes, including contract interpretation issues and pricing discrepancies
• Track dispute trends and root causes, providing insights and recommendations to reduce future occurrences
• Maintain detailed records of all dispute activity and resolutions for audit and reporting purposes
• Serve as the primary AR point of contact for EMEA Sales and Customer Success teams, providing account-level insights and supporting deal structuring with payment terms guidance to the Credit and Deal Desk teams
• Partner with Legal on contract terms impacting receivables, including payment clauses, late-payment provisions, and currency considerations
• Collaborate with Revenue Accounting and FP&A on cash forecasting, revenue recognition support, and month-end close activities
• Support external audit requirements by preparing AR-related schedules and responding to auditor inquiries
• Adhere to and champion Anthropic’s global credit and collections policies, ensuring EMEA operations are fully aligned with worldwide standards and procedures
• Maintain key AR performance KPIs (DSO, aging buckets, collections rates, dispute resolution time, etc.) in line with global benchmarks and targets
• Participate in regular global AR reviews with the US-based team, providing EMEA performance updates and aligning on policy changes or process enhancements
• Ensure consistent application of payment terms, escalation protocols, and customer communication standards across all EMEA markets in accordance with global guidelines as well as local practices
• Partner with the Global Process Owner on the rollout or modification of policies, tools, and initiatives for EMEA for adoption and effectiveness monitoring
• Identify opportunities to automate and streamline AR workflows, including collections outreach, cash application, and reporting
• Contribute to the evaluation, implementation, and optimization of AR tools and technologies (e.g., ERP systems, collections platforms, dunning automation)
• Maintain AR Policies, procedures & SOX-Compliant controls for the EMEA region, aligned with global standards
• Manage and update dashboards and reporting to provide visibility into EMEA AR performance, including DSO, aging, and collections effectiveness metrics