Senior Account Manager , SEON
£82.2-111.1k
Fraud prevention and AML compliance
Open for applications
Fraud prevention and AML compliance
201-500 employees
Open for applications
£82.2-111.1k
201-500 employees
Company mission
To help online businesses reduce the cost, time, and challenges faced due to fraud.
Role
Who you are
- Proven success as an Account Manager, Customer Success Manager, or similar client-facing role in a B2B SaaS company
- Experience managing client relationships at a company that delivers fraud, risk, security, or compliance solutions is a plus
- Strong understanding of account management, customer lifecycle management, and renewal processes
- Exceptional communication and interpersonal skills, with the ability to build trusted relationships with clients, executives, and cross-functional stakeholders
- Experience using CRM platforms and account management tools to manage customer relationships, track performance, and forecast business outcomes
- Analytical and technically curious, with the ability to understand client needs and translate them into effective solutions
- A proactive, resourceful problem-solver with a genuine curiosity to learn and continuously improve
- Willingness to travel for client meetings, industry events, and team gatherings as needed
What the job involves
- As an Account Manager, you will be responsible for maintaining and expanding relationships with our existing clients while identifying opportunities for upselling our cutting-edge fraud prevention solutions. With your expertise and commitment, you will help businesses enhance their fraud management strategies using our innovative technology
- This role offers flexibility and can be based in London with a hybrid schedule
- Own and consistently deliver against an assigned sales quota by proactively driving renewals, upsells and cross-sells within a defined customer portfolio
- Maintain strong relationships with key clients and provide exceptional customer service
- Conduct regular check-ins, performance reviews and QBRs with clients to assess satisfaction, surface evolving needs and align on success metrics
- Collaborate with our Product and Marketing teams to align offerings with client needs and market trends
- Assist clients in maximizing the benefits of our solutions through effective onboarding, training and product adoption
- Monitor market and competitor trends to provide actionable insights and strategic recommendations that inform customer roadmaps and strengthen our competitive positioning
- Prepare and deliver compelling, data-driven presentations to internal and external stakeholders, clearly articulating ROI, progress, challenges and opportunities for continued partnership growth
- Drive customer satisfaction and long-term retention by proactively managing customer feedback and championing the customer voice across SEON
Salary benchmarks
Our take
SEON is an online fraud prevention platform designed to assist businesses in combating fraud and minimizing risks related to online transactions. The platform stands out by offering a seamless integration process, allowing businesses to quickly implement its tools and solutions.
By leveraging a combination of technologies, data sources, and machine learning algorithms, SEON ensures real-time detection and prevention of fraudulent activities. Its effectiveness and reliability have earned the trust of prominent global brands such as Afterpay, Patreon, KLM, and Pokerstars.
With a strong focus on providing efficient and adaptable fraud prevention, SEON continues to innovate and evolve its offerings, helping businesses across various industries safeguard themselves and their customers from the ever-evolving threat of online fraud.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Sep 2025
$80m
SERIES C
Apr 2022
$94m
SERIES B
Total funding: $187.9m
Company benefits
- ESOP: Employee stock ownership plan.
- Vacation: National holidays, generous holiday allowance.
- Flexible hours: Flexible work schedule that allows teammates to alter their workday.
- Enhanced parental leave: Enhanced parental leave policies for all the parents on the team.
- Private health insurance: Private health insurance including coverage for spouse and dependents.
- Hybrid working environment: We encourage our colleagues to work from home a few days a week, and spend the rest of the time in the office collaborating with the SEON team.
- Employee assistance and mental health support: Access to an employee assistance and mental health support platform.
- Lunch and breakfast: Monthly company breakfast and weekly lunch allowance.
- Learning and development: Access to a variety of opportunities for learning and development (including external L&D).
- Weekly language courses: You can learn 40+ languages including Hungarian, English, Spanish, Portuguese & Bahasa.
- Book allowance: You can order business books to grow your knowledge and support your curiosity to learn more.
Company HQ
East Cesar Chavez, Austin, TX
Leadership
Tamas Kadar
(Co-Founder & CEO)Graduated from the Corvinus University of Budapest with a BSc in ICT Business Analyst. Is currently a Council Member and Contributor on the Forbes Technology Council.
Bence Jendruszak
(COO)Graduated from the EBS Business School with a degree in General Management. Previously worked as a Controlling Intern at HILTI and as a Junior Consultant at HyperTeam.
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