Senior Manager or Director of Software Engineering, Salesforce
Monitoring
$200.8-334.6k
World's leading CRM provider
Open for applications
World's leading CRM provider
1001+ employees
Open for applications
$200.8-334.6k
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- B.S./M.S. in Computer Science or a related field
- 10+ years of software development experience, with 3+ years in team management
- Experience building services on public cloud platforms like GCP, AWS, or Azure
- Proficiency in Java or similar languages
- Proven track record with large-scale distributed systems and microservices
- Strong verbal and written communication skills, organizational and time management skills
- Ability to be flexible, proactive, and comfortable working with minimal specifications
- Experience with short release cycles, the full software lifecycle, and working on products released for public consumption
- Expertise in hiring, mentoring, and leading engineering teams
- Knowledge of software engineering best practices, including coding standards, code reviews, SCM, CI, build processes, testing, and operations
- Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs
Desirable
- Expertise in data processing techniques
- Experience with building and operating observability platforms
- Familiarity with container orchestration systems like Kubernetes, Docker etc
- Proficiency with open-source technologies like Elastic Search, Kafka, Grafana, and Terraform
What the job involves
- We are seeking a Senior Engineering Manager/Director to lead our engineers in architecting, implementing, delivering, and operating our Monitoring API Platforms services
- This role is crucial for maintaining the high availability and reliability of our services, which are essential to Salesforce's operational excellence
- Drive the vision for Monitoring API Platforms, overseeing services like API Platforms, Grafana, and several developer productivity tools to help Salesforce engineers onboard to the Monitoring Platform and services offered by the cloud
- Recruit, mentor, and lead a high-performing engineering team to deliver scalable, secure, and reliable monitoring and analytics services for various business needs
- Guide the development of large-scale distributed systems, ensuring they reliably process billions of data points
- Proactively identify reliability and data quality issues, driving the triaging and remediation process
- Work closely with cross-functional teams, including architects, product owners, and engineers, to deliver features and make critical product decisions
- Lead daily stand-ups as the Scrum Master for engineering teams, align team objectives with priorities, and ensure adequate resources for project success
- Foster a positive team culture, provide technical guidance, and support career development for team members
- Occasionally contribute to development tasks such as coding and feature verifications to assist teams with release commitments and to keep your technical skills sharp
- Drive the vision and execution of Monitoring API Platforms, owning a suite of services like API Platforms, Grafana, and several developer productivity tools
- Build and lead a team to deliver reliable, scalable, and secure monitoring and analytics services
- Ensure high availability (99.95%+) of critical Tier 1 services
- Shape and execute our product vision, blending customer-centric principles with innovative technology
- Proactively foresee and resolve issues before they impact the product
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company values
- Trust - We earn the trust of our customers, employees, and extended family through transparency, security, compliance, privacy, and performance. And we deliver the industry’s most trusted infrastructure
- Customer Success - So we champion them to achieve extraordinary things. We innovate and expand our business offerings to provide all our stakeholders with new avenues to achieve ever greater success
- Innovation - Our customers’ input helps us develop products that best serve their business needs. Providing continual technology releases and new initiatives gives our customers a competitive advantage
- Equality - We believe everyone should be seen, heard, valued, and empowered to succeed. Hearing diverse perspectives fuels innovation, deepens connections between people, and makes us a better company
- Sustainability – We are committed to bringing the full power of Salesforce to accelerate the world’s journey to net zero
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
People progressing
Joined as Recruiting Director - Futureforce University Recruiting, EMEA, and was promoted to Senior Director - EMEA & LATAM Recruiting, Futureforce after 3 years, and then again to Senior Director - Recruiting after 2 years. Now serve as COO - Employee Success EMEA.
Salary benchmarks
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Diversity, Equity & Inclusion at Salesforce
- Our goals:
- 50% of our U.S. employees will be made up of underrepresented groups (Women, Black, Latinx, Indigenous, Multiracial, LGBTQ+ employees, People with Disabilities, and Veterans) by 2023
- Double the U.S. representation of Black leaders (VP+) and increase our representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) leaders by 50% by 2023
- 50% increase our U.S. representation of underrepresented minority (Black, Indigenous, Latinx, and Multiracial) employees by 50% by 2023
- We’ve met our representation goal nearly a full year early – today, 50.7% of our U.S. employees are members of underrepresented groups
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