Partner Operations Specialist, Anthropic

• This role is ideal if you're detail-oriented, take pride in getting things right, and find satisfaction in being someone the team can count on
• Have 2-4 years of experience in operations, sales operations, partner operations, or a similar support function
• Are proficient in Salesforce (data entry, reporting, basic workflow navigation) and comfortable learning new systems quickly
• Have strong Excel or Google Sheets skills for data analysis and reporting
• Demonstrate consistent accuracy and attention to detail in fast-paced environments
• Communicate clearly and professionally, and can explain processes in ways that are easy to understand
• Take ownership of your work and are proactive about asking questions when something isn't clear
• We require at least a Bachelor's degree in a related field or equivalent experience
• We encourage you to apply even if you do not believe you meet every single qualification

Desirable

• As a Partner Operations Specialist, you'll be the operational engine behind Anthropic's growing partner ecosystem
• This is a hands-on role focused on execution—you'll process deal registrations, administer Market Development Fund programs, and support Customer Acceleration initiatives, ensuring transactions are accurate and partners get what they need to succeed
• You'll work closely with our Partnerships team and cross-functional partners in Finance, Legal, and Sales Operations to deliver smooth program execution and excellent partner experiences
• You'll be in the details daily: processing requests, maintaining systems, resolving issues, and ensuring both partners and internal teams have what they need
• Process and manage deal registrations submitted by partners, including reviewing for completeness, routing through approval workflows, updating Salesforce records, and communicating status to stakeholders
• Administer Market Development Fund programs by validating requests, tracking allocations, processing proof-of-execution submissions, coordinating reimbursements with Finance, and responding to partner inquiries
• Support Customer Acceleration Fund programs, including POC funding and API credit distribution, by processing requests, coordinating allocations with technical teams, and monitoring credit consumption
• Process partner referral submissions and serve as a point of contact for partner operations inquiries, escalating complex issues as needed
• Maintain partner data quality in Salesforce, run standard reports, prepare data for leadership reviews, and support dashboard maintenance
• Document processes and standard operating procedures, flag inefficiencies, and support training for new team members