Product Manager, Moonpig
Online company for personalised cards, gifts and flowers
Be an early applicant
Online company for personalised cards, gifts and flowers
201-500 employees
Be an early applicant
201-500 employees
Company mission
To help people connect and create moments that matter.
Role
Who you are
- Are excited by customer problems and love collaborating with Designers and Engineers to solve them
- Are curious about how AI can support product work
- Are comfortable using data to inform decisions and can frame opportunities in terms of customer and business impact
- Have worked in Agile teams (Scrum/Kanban) and are confident participating in ceremonies like planning, stand-ups, and retrospectives
- Can communicate clearly across different teams and with a range of stakeholders
- Experience in ecommerce or personalisation tools is a plus
- Experience in using AI to supercharge the PM process
What the job involves
- At Moonpig, our Product Managers sit at the heart of cross-functional teams, driving the ideas that power the experiences customers love
- Whether it’s personalising a card or choosing the perfect gift, your work helps people make meaningful connections
- You’ll report into the Director of Product and join a team of passionate, talented product thinkers working across Design, Engineering, Research, Analytics and Data Science. You’ll own and evolve parts of the customer journey, solving real user problems and driving outcomes that matter
- We’re working towards becoming the Ultimate Gifting Companion – and with 85% of the greetings card market still offline, this is an exciting opportunity to shape how we win in digital
- Work with cross-functional teams (Design, Engineering, Analytics, Data Science) to build and improve features that deliver customer and business value
- Leverage internal AI tools to accelerate ideation, content generation, and insight gathering, making your workflow more effective
- Use experimentation (A/B and MVT tests) and data insights to inform decision-making and optimise experiences
- Be a strong voice of the customer in your squad, ensuring user needs are deeply understood and reflected in the product
- Collaborate with marketing and commercial teams to support go-to-market plans and post-launch success
- Communicate clearly with stakeholders across different departments and brands
- Bring a learning mindset – test, iterate, and improve as you go
- You help improve how customers engage with key features in your area of focus
- You demonstrate how AI or other emerging tech can be used to enhance the product experience or speed up delivery
- You can demonstrate the impact of your work on metrics like conversion, frequency, or feature adoption
- Your team feels aligned and empowered, and stakeholders understand the "why" behind what you're building
Salary benchmarks
Our take
When Moonpig was founded in 2000, it bought into the idea that a personalised gift is always more meaningful, whether sent from the sofa, the commute, or the gym. Customers quickly bought into this vision, and Moonpig saw rapid growth culminating in its 2011 acquisition by Photobox for £120M.
Since then, Moonpig has seen continued success. Through expansion into new products such as flowers (Moonpig is now a top-3 online flower seller) and the development of its own app, Moonpig has established its place within the market for personalised gifts.
And it doesn't plan on slowing down anytime soon, as it looks to expand even further. Recent innovations have included the introduction of giant cards, and the company has also secured the ability to create exclusively branded ranges alongside Disney and Warner Brothers. This commitment to innovation positions Moonpig to capture even more market share and strengthen its leadership in the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Annual reviews
- Attractive annual bonus scheme - with increased earning potential based on business and individual performance
- Pension scheme where we match up to 5%
- Referral scheme with cash bonus available
- Interest-free travel loan
- Sharesave Plan - Save as you earn
- Generous staff Moonpig, Red Letter Days and Buyagift products
- Private medical insurance
- Private dental plan
- Life assurance paying 4x your salary
- Eye care vouchers
- Cycle to work scheme
- Free access to 24h mental health and wellbeing resource as well as one to one therapy sessions via Spill
- Dog-friendly offices
- Access to a broad range of training workshops and courses
- Technical and professional qualifications policy, allowing individuals to apply for a more formal professional qualification, using allocated individual allowance
- Career Conversations with your manager to create your Career Development Plan
- 25 days’ holiday plus 1 day per year of service (up to 30 days)
- Growing Your Family - 8 weeks paid supporting caregiver leave and 24 weeks full pay primary caregiver leave (based on qualifying criteria)
- Flexible working opportunities based on our Ways of Working - inclusive of Hybrid and Remote
- Summer Hours - We finish at 4pm on Friday's during the months of June, July and August
- Volunteering - 1 day - the equivalent of 8 hrs of time to give back - through a chosen charity or our MP Group Foundation
- Matched Funding Scheme - This scheme provides colleagues with a fundraising allowance to support causes close to their hearts
Company HQ
Farringdon, London, UK
Leadership
Nickyl Raithatha
(CEO)Previously worked in Banking at Goldman Sachs, then went on to lead Rocket Internet's eCommerce portfolio, before founding Finery, a womenswear brand.
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