Senior Account Manager, DUCO
$130-160k
+ Success Share or Commission bonus payments
3 days a week in office (East 40th Street, NY)
Data integrity and reconciliation services
Be an early applicant
Data integrity and reconciliation services
201-500 employees
Be an early applicant
$130-160k
+ Success Share or Commission bonus payments
3 days a week in office (East 40th Street, NY)
201-500 employees
Company mission
Duco's mission is to make managing data easy.
Role
Who you are
- 8+ years’ experience in software sales/account management, in financial services technology
- A track record of success in retaining and growing revenue in complex sell side organizations
- An understanding of capital markets or post trade technology
- Experience with relationship management governance frameworks
- Awareness of relevant financial market regulations such as MIFID2 & SFTR, EMIR, MAS, and Trade Reporting
- Experience with formal sales techniques such as Miller Heiman or SPIN advantageous
What the job involves
- You will be joining the Account Management team and supporting Duco’s growing business on the buy side
- Reporting to the Head of Sales, Americas and working closely with the commercial organization, you will be responsible for the overall retention and growth of Duco’s largest strategic customers
- Growing the footprint and ACV of our customers by:
- Working with the most senior business stakeholders to align on business objectives and develop plans for growth and success
- ‘Walking the halls’ of your customers to identify additional areas of expansion and establish relationships with new stakeholders
- Developing and maintaining account growth and expansion plans
- Creating, nurturing and closing opportunities with existing and new business stakeholders
- Creating and managing upsell and cross-sell pipeline in Salesforce
- Completing RFIs and RFPs for existing customers and working closely with the solution engineering team on POCs and POVs
- Ensuring the retention and success of these strategic accounts by:
- Driving further adoption of Duco's products and services with existing users, as well as new groups across enterprise clients
- Owning the renewal of these accounts
- Establishing and maintaining solid relationships with the key/senior business stakeholders on the accounts
- Frequently conducting business reviews with key senior stakeholders to ensure ROI is being achieved and measured
- Being the voice of the customer within Duco. Working closely with Product leadership to drive the strategic roadmap
Our take
Enterprises capture and generate a vast amount of business-critical data, but inconsistencies in formating and difficulty in reporting across multiple data silos can make it extremely difficult to actually use this data for operational decision making. Duco exists to solve this problem with a no-code platform to reduce the complexity of a company's data stack, processing, reconciling and drawing insights from data without requiring any special expertise.
Duco's no code approach, using natural language processing to manage queries, means that decision makers can directly poll data without relying on technical teams or external firms. This leads to cost savings which have generated return on investment for Duco's customers in less than a year. So far Duco's services have been taken up by major firms such as HSBC, Lloyds Bank and Santander, to name just a few.
The company has recently invested into expanding in Asia, and is further refining the product to allow it to solve more complex data problems for its clients. As more and more companies realise that there is an easier alternative to reconciling their data than doing it by hand, Duco, having refreshed its leadership in 2024, is in an excellent position to continue its rapid growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (1 round)
Jan 2018
$28m
SERIES B
Total funding: $28m
Company benefits
- Unlimited Holiday
- Success Share Bonus Payments
- Private Medical Insurance
- 4X salary life assurance
- Spot Rewards
- Enhanced Family Leave
- Pressure-off Fridays
- Milestone moments
- Health Cash Plan
- Home Working Allowance
- Employee Assistance Programme (EAP)
- Cycle to Work and Tech Scheme
- Electric Car Leasing Scheme
Company values
- LEAD, DON'T FOLLOW | Duco means "I lead' in Latin. This isn't just an empty phrase. Our success is based on fundamental innovation and challenging the status quo
- KEEP IT SIMPLE | Everything we do is geared towards making things simpler. For us, for our partners, and for our customers
- SERVICE, NOT SOFTWARE | We don't just drop a piece of software on our customers then walk away. We listen to their needs, feel their pain and work together to succeed
- NO FLUFF, NO SPIN | Openness forms the bedrock of how we treat colleagues and customers alike. We address issues quickly; no skirting around
- THINK BIG | At Duco, we're out to make waves not ripples. So while small details are important, we never lose sight of the bigger picture
Company HQ
Farringdon, London, UK
Articles
Leadership
Christian Nentwich
(Founder & Boardmember)Prior to Duco, Christian founded Systemwire, which exited to Message Automation and further to Broadridge. Holds a BSc and PhD in Computer Science from University College London.
Michael Chin
(CEO)Also a Member of the Board of Directors at IPC Systems and EC1 Partners. Previously Head of Broadway Technology at Bloomberg and was a Managing Director at Refinitiv.
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