Revenue Operations Lead, Flex
$100-115k
+ Equity
Flexible rent payment application
Be an early applicant
Flexible rent payment application
501-1000 employees
Be an early applicant
$100-115k
+ Equity
501-1000 employees
Company mission
Flex's mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
Role
Who you are
- This is an ideal role for someone who is Salesforce-certified, systems-minded, and highly collaborative—someone who wants to help architect the backbone of Flex’s next stage of growth
- 3+ years of experience in Revenue Operations or Sales Operations, with direct experience supporting GTM teams in a high-growth environment
- Salesforce Administrator Certification (required); Advanced Admin and/or Platform App Builder
- Experience with key GTM systems such as Outreach, LeanData, HubSpot Marketing, ZoomInfo, Gong/Chorus, and related tools
- Strong understanding of CRM concepts, GTM workflows, lead lifecycle, data models, and revenue process architecture
- Experience providing systems support, including diagnosing complex issues and conducting risk analysis
- Ability to collaborate with multiple stakeholders and prioritize requests based on business impact
- Strong project management skills and the ability to independently scope, execute, and deliver systems initiatives
- High EQ with exceptional communication skills and a collaborative working style
- Detail-oriented, systems-driven, and passionate about building scalable, reliable infrastructure for GTM teams
What the job involves
- Flex is seeking a Revenue Operations Lead to own, optimize, and scale the systems, tooling, and architecture that power our go-to-market engine
- Reporting into the Senior Manager of Revenue Operations, you’ll helping to manage systems and process supporting cross-functional stakeholders across Sales, RevOps, Marketing, Partner Success, Enablement, and Operations
- In this role, you will manage our Salesforce environment and broader revenue stack end-to-end, ensuring reliable data flow, well-designed workflows, and scalable processes that enable Flex’s GTM teams to execute with clarity and speed
- You’ll oversee integrations, lead system improvements, build new features, troubleshoot complex issues, and serve as the go-to expert for the tools that drive our pipeline and revenue motion
- Manage, maintain, and evolve Flex’s revenue tech stack, including Salesforce, Outreach, LeanData, Hubspot Marketing and Clay
- Oversee end-to-end integrations and data flows between CRM and connected systems—ensuring reliability, accuracy, and scalability
- Implement new system features, enhancements, pilots, and workflows supporting the revenue team
- Conduct root-cause analysis on complex system issues; implement fixes and escalate appropriately when deeper support is required
- Ensure system uptime, performance, and alignment with RevOps architecture standards
- Architect and deploy automated workflows, routing rules, validation logic, and revenue processes that support efficient GTM execution
- Partner with RevOps leadership to translate business requirements into scalable, repeatable systems
- Build, maintain, and optimize technical documentation, system diagrams, and solution designs
- Maintain high-quality CRM data through audits, deduplication, validation, and adherence to data governance principles
- Support reporting, dashboards, and analysis by ensuring the underlying schema and processes produce accurate and reliable data
- Collaborate with GTM analytics teams to support downstream reporting and BI consistency
- Partner closely with Sales, Marketing, Enablement, and Partner Success to drive adoption, alignment, and continuous improvement
- Provide user support, training, troubleshooting, and enablement to ensure systems are leveraged effectively
- Recommend tooling decisions and improvements based on usage patterns, gaps, and GTM needs
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
10% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- 100% company-paid medical, dental, and vision
- 401(k) + company stock options
- Unlimited paid time off + company paid holidays
- Parental leave + IVF and adoption support
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Pet Insurance
- Free Flex subscription
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(Co-Founder & CEO)Experience working in venture capital investments for Point72 and TVC. Also co-founded Boundless Reality.
YeTong Shao
(Co-Founder)Experience as Data Science Researcher. Also co-founded Boundless Reality.
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