Product Specialist, Attio
$110-130k
Equity offered
More information about location
Build the definitive CRM for the next generation
Open for applications
Build the definitive CRM for the next generation
21-100 employees
Open for applications
$110-130k
Equity offered
More information about location
21-100 employees
Company mission
Ro redefine CRM and ship powerful, groundbreaking features.
Role
Who you are
- 2+ years of direct customer-facing experience deploying, selling, or managing complex products or services
- Customer-facing experience solving business problems with technology
- Comfortable designing and explaining solutions using SaaS concepts like APIs and JSON, and integrating systems using code or iPaaS solutions like Zapier, Tray.ai, IFTTT, etc
- Some professional or academic experience with 1 programming or query language (Javascript, Python, SQL)
- Comfortable working independently in an unstructured, fast paced, environment with shifting priorities
What the job involves
- Work directly and independently with Attio’s new customers via video call, email, and live chat to ensure their success with Attio
- Design and develop programs to support customer onboarding at scale e.g., user guides, documentation, onboarding emails, office hours
- Identify accounts where there is opportunity to expand Attio’s impact and footprint, and collaborate with Sales and Customer Success teams to nurture that growth
- Work collaboratively with internal teams (e.g., support or engineering) to address and resolve customers product issues
- Gather client feedback and insights to contribute to the continuous improvement of the Attio product
Our take
The world of business software boasts countless tools, but Customer Relationship Management (CRM) hasn't caught up to technological innovations such as Large Language Models. These often clunky, unloved platforms stand at the heart of millions of operations, yet fail to capture the flexibility needed for modern commerce.
Aiming to revolutionise the way we interact with customers and manage relationships, Attio steps in to break free from the archaic CRM mold and build a system that's intuitive and adaptable. Prioritising live data insights and collaboration, Attio allows users to make informed decisions based on the ever-changing needs of their customer base. Its platform understands, learns and adapts to a company's data, creating a closed-loop system where every action will feed back, informing future decisions and constantly refining its understanding of a business.
With impressive Series B funding, Attio is on a direct path to further refine its platform, attract top talent, and ultimately, usher in CRM to the AI era. The future looks bright for Attio, with its innovative approach and growing momentum, the company stands poised to rewrite the rules of customer engagement and allow businesses to forge deeper, more meaningful connections with their clients.
Steph
Company Specialist at Welcome to the Jungle
Company
Employee endorsements
Growing fast
"Attio is growing fast - not only in terms of the team size but also the power of the product. There have been so many incredible new starters since..."
Funding (last 2 of 4 rounds)
Aug 2024
$33m
SERIES A
Mar 2023
$23.5m
SERIES A
Total funding: $89.3m
Company benefits
- 25 days holiday, plus any extra public holidays you get where you’re based
- Equity in an early-stage tech company on an incredible trajectory
- Remote first, with a space in London for events, content creation, and those who like an office
- Regular team events, including our annual offsite, team sessions and dinners
- Discretionary training and productivity budgets
- Apple hardware
- Enhanced parental leave
- Healthcare
Company values
- Build with love
- Context over control
- Challenge ideas, not people
- Break it down, amp it up
Company HQ
Farringdon, London, UK
Articles
Leadership
Nicolas Sharp
(CEO)Founded Attio in 2017.
Alexander Christie
(CTO)They founded two B2B software companies of their own before joining Born.com as VP of Product and Engineering. They joined Attio in August 2017 to lead the engineering team.
People progressing
Joined as a Software Engineer in 2019. Promoted to Senior in 2021 and Staff in 2023.
Joined in 2022 as Product Designer, promoted to Senior Product Designer in 2024
Joined Marketing in 2019. Promoted to Growth Marketing Manager in 2021 and Head of Growth and Brand in 2023.
Joined in 2023 as Marketing Specialist. Promoted to Marketing Associate in 2024.
Salary benchmarks
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Diversity, Equity & Inclusion at Attio
- We're dedicated to building a company that champions the diverse world we live in. That means hiring a team rich in diverse backgrounds, perspectives and ideas
- We're committed to equal opportunity and treatment in all aspects of recruitment, selection and employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age or disability
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