National Account Executive, Fetch
$200k
Package management & delivery platform
Posted today
Package management & delivery platform
201-500 employees
Posted today
$200k
201-500 employees
Company mission
To solve the package problem for property managers while adding a convenient amenity for residents.
Role
Who you are
- Proven experience as an Account Executive or similar role in sales or account management
- Experience working within the multifamily industry
- Excellent communication, negotiation, and relationship-building skills
- Strong understanding of customer requirements and market trends
- Ability to work independently, manage large, diverse customer portfolios, and prioritize tasks effectively
- Ability to travel as required to meet clients or attend industry events
What the job involves
- This role requires you to maintain and expand relationships with our national customers, ensuring their satisfaction and contributing to revenue growth
- The successful candidate will work alongside our sales leadership team in utilizing a 'bottom-up' approach, complementing the leadership team's 'top-down' strategy
- Actively manage and nurture relationships with existing national customers, ensuring their needs and expectations are met in a timely and professional manner
- Collaborate with the sales leadership team to implement strategies to expand existing partnerships, both horizontally and vertically, within the customer's organization
- Troubleshoot any customer issues and liaise with the appropriate departments within our company to find swift and effective solutions
- Coordinate and collaborate with multiple internal teams, including marketing, operations, and customer success, to ensure our offerings meet and exceed customer requirements
- Provide regular updates on account status to the sales leadership team, including challenges, opportunities, and risks
- Conduct regular check-ins and provide routine updates to current clients about our services
- Participate in the development of proposals and presentations for existing clients
- Stay up-to-date with industry trends, competitors, and market conditions that may affect our customer relationships and business strategies
Our take
Living in an apartment block often has drawbacks when it comes to receiving parcels, with missed deliveries and lost packages a common occurrence. Fetch is a last-mile package delivery service aimed specifically at people who live in multifamily apartment blocks.
While there is plenty of innovation and competition in this industry, Fetch attempts to set itself apart from rivals by working directly with apartment managers and offering flexible delivery, including late-night windows and to-door delivery for bulky items.
Fetch currently operates in over 25 major markets across the US, including Austin, Seattle, Denver and Chicago. The company has displayed impressive growth thus far, expanding across markets and communities to serve more than 385,000 apartment homes in nearly 1,200 communities.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2024
$18.9m
LATE VC
Dec 2022
$45m
LATE VC
Total funding: $174.9m
Company HQ
Congress Avenue Historic District, Austin, TX
Leadership
Michael Patton
(Founder & CEO)Spent close to 2 years at Optum as a Financial Analyst before working at Constellation Brands. Then founded Fetch in May 2016.
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