Principal Product Manager, AlphaSense
Enterprise Admin
$190-260k
Office located in NYC Metro Area
Market intelligence and search platform
Open for applications
Market intelligence and search platform
1001+ employees
Open for applications
$190-260k
Office located in NYC Metro Area
1001+ employees
Company mission
AlphaSense's mission is to organise the world’s business information and leverage technology to enable companies to make smarter, faster, and more confident decisions.
Role
Who you are
- This role requires exceptional systems thinking, influence across senior stakeholders, and the drive to move complex, multi-team initiatives from strategy to execution
- A senior product leader (10+ years of experience) with a track record of driving end-to-end, cross-functional transformation initiatives in enterprise SaaS
- Adept at navigating complex organizational structures and aligning senior stakeholders across product, engineering, operations, and go-to-market functions
- Skilled in mapping and redesigning end-to-end workflows, particularly those involving multiple systems, disparate teams, and complex edge cases
- Experienced in enterprise lifecycle management, internal tooling, or admin experience domains, ideally with exposure to provisioning, account configuration, and customer lifecycle systems
- Relentless in driving clarity, momentum, and execution amid competing priorities in a high-growth environment
- Equally comfortable in the details of a workflow diagram and in strategic discussions with executives about business impact and scale
- User- and outcome-obsessed, balancing operational realities with customer empowerment and experience quality
What the job involves
- We are seeking a Principal Product Manager to define and lead the development of Enterprise Administration at AlphaSense, building the systems, workflows, and tooling that enable both internal teams and enterprise customers to configure, manage, and scale the platform efficiently
- This is a senior, high-impact individual contributor role within the Enterprise Intelligence product line
- You’ll set direction for enterprise administration across the full customer lifecycle, from account setup and provisioning through ongoing management, growth, and renewal
- The scope spans internal AlphaSense operations (how we onboard and manage enterprise accounts) and customer-facing admin capabilities (how enterprise admins configure and manage their own users)
- Achieving this requires deep collaboration across a complex technical and operational ecosystem
- In this role, you won’t lead a single team or product pillar
- Instead, you’ll collaborate with business and technology leaders across the firm – including user management, revenue operations, broker research, expert insights, enterprise implementation, account management, go-to-market, and more — to define and deliver a unified, scalable experience for AlphaSense’s administrative users
- You’ll be the connective tissue across these teams, ensuring that every part of the technology stack that touches enterprise customers and internal admins works in concert
- Own the holistic vision and roadmap for enterprise administration across internal and customer-facing systems
- Map and optimize the enterprise customer lifecycle, from initial provisioning through renewal, ensuring tooling and workflows for both AlphaSense users and client admins support scalability and efficiency at every stage
- Orchestrate alignment across multiple technology and operational teams to ensure cohesive end-to-end execution
- Influence senior stakeholders and executives to drive investment and prioritization for cross-functional initiatives
- Measure success through improved onboarding efficiency, reduced operational overhead, and enhanced enterprise customer autonomy and satisfaction
Our take
Manual research can be a serious pain: financial analysts spend hours every week searching through PDFs one keyword at a time, just to find a single usable insight. To remedy this, AlphaSense has built a smart search engine that slashes research time for analysts, using thousands of sources and a semantic indexing layer that can effectively query finance-specific language.
As a disruptor and market leader in this field, AlphaSense has few direct competitors, being most closely compared to Wolfram Alpha or LexisNexis. It helps that its tools are undoubtedly effective and valued by knowledge professionals: the company counts about 85% of the S&P 100 as customers and is trusted by J.P.Morgan, Microsoft, Credit Suisse and Google, among other major enterprises.
Having raised a large amount of funding over 2022 and 2023, AlphaSense has moved quickly to double down on its expansion in European markets, opening an office in Berlin to support this. With 2024 seeing investment from Singaporean EDBI, it has now set its sights on the Asia-Pacific region. As business intelligence will remain key for enterprises as they compete for market share, AlphaSense is well-placed for additional future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 11 rounds)
Jun 2024
$650m
LATE VC
Sep 2023
$150m
SERIES E
Total funding: $1.3bn
Company benefits
- Work from home opportunities
Company HQ
Union Square, New York, NY
Leadership
Jaakko Kokko
(Co-Founder & CEO)Co-founder of Silecs (materials used in the microelectronics industry).
Raj Neervannan
(Co-Founder & CTO)Experienced executive. Previously CTO at Mastek and ChoicePoint, and CEO at Framesoft. Has an MBA from Wharton.
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