IT Security & Support Analyst, Mercury

$114-149k

+Stock options. Salary varies depending on location of applicant. For applicants based in Canada, the salary is CAD 115,300 - 135,600

AWS

GCP

iOS

Linux

Android

Azure

Windows

Junior, Mid and Senior level

New York

San Francisco Bay Area

Remote from Canada, US

Banking services for startups and small businesses

Job no longer available

Banking services for startups and small businesses

1001+ employees

FintechB2BBankingFinancial Services

Job no longer available

$114-149k

+Stock options. Salary varies depending on location of applicant. For applicants based in Canada, the salary is CAD 115,300 - 135,600

AWS

GCP

iOS

Linux

Android

Azure

Windows

Junior, Mid and Senior level

New York

San Francisco Bay Area

Remote from Canada, US

1001+ employees

FintechB2BBankingFinancial Services

Company mission

To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.

Job

Company

Role

Who you are

Experience managing client-server architectures
Familiarity with standard security frameworks (NIST, CIS, ISO, etc)
Must have strong problem-solving and analytical skills and demonstrate poise and ability to act calmly and competently in high-pressure, high-stress situations
Must have a fundamental understanding of accepted security practices, troubleshooting issues, attack vectors, and customer support
Operational knowledge of Windows, Linux, Mac, iOS, Android Operating Systems
Experience with public cloud services(AWS/GCP/Azure)
Strong understanding of Network Protocols
Security certifications are encouraged

What the job involves

Protecting our customer’s security and privacy is a top priority. We're all about using the latest technology to do things smarter. That's why we need an IT Security and Support Analyst. This person will be our go-to for making sure our employees systems are securely maintained while minimizing friction for internal teams
The ideal candidate should be ready and willing to come up with innovative solutions leveraging the newest technologies to address the unique problems they encounter. We work with teams across the enterprise to solve security, privacy, and compliance challenges so be ready to collaborate
In a digital world where security risks are always changing, having IT Security and Support on board is crucial. Come be the hero who helps us stay safe and maintains trust with our customers
Provide support for all things IT and Security to our employees
Implement an asset management program
Experience operating, troubleshooting, installing, and configuring endpoint security solutions
Deploy and maintain various security tools on all endpoints
Configure endpoint managers/consoles
Work with application engineers to understand and implement continuous improvement processes, automation, system upgrades and rollouts
Work with engineers to solve complex issues
Write custom scripts to introduce automation and reduce the need for human intervention
Audit system resources and take action as necessary
Responsible for scheduling, testing, and implementing enhancements or new releases of the endpoint security stack
Aid in creation of policy and standard operating procedures

Our take

Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.

Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.

By prioritizing user experience and offering a free service tier, Mercury has attracted over 200,000 businesses and achieved a $3.5B valuation as of 2025. As a rising unicorn in the stagnant world of startup banking, mercury is backed by substantial funding and poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

50% employee growth in 12 months

Glassdoor (4.5)

Trustpilot (4.1)

Company

Funding (last 2 of 5 rounds)

Mar 2025

$300m

SERIES C

Jul 2021

$120m

SERIES B

Total funding: $450.9m

Company benefits

Health, dental, & vision
12+ weeks of paid parental leave
$600 USD custom WFH equipment setup
Unlimited vacation policy (with a mandatory minimum)
Annual $1K learning & development budget
Paid 6-week sabbatical after the 5-year mark
Weekly $100 food budget
Monthly $100 wellness budget
Monthly $50 cellphone reimbursement
Pet-friendly offices with free tea and beverages, plus lunch and snacks
Unlimited vacation policy (with a mandatory minimum)
Retirement matching up to 4% of base salary (401K/RRSP)
Inclusive fertility, hormonal health, and family-forming benefits through Carrot Fertility

Company HQ

SoMa, San Francisco, CA

Leadership

Jason Zhang

(Co-Founder & COO)

Jason graduated from Stanford University with a Bachelor of Science in Biology before spending over 4 years at Heyzap in Business Development.

Immad Akhund

(Co-Founder & CEO)

Immad graduated from the University of Cambridge with a Masters in Computer Science. He then worked as a Software Developer at Aquila and Bloomberg. He also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.

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