Technical Product Manager, Kaluza
£70-90k
+ Discretionary Bonus Scheme
More information about location
1+ day a week in office
Intelligent software platform powering the future of energy
Be an early applicant
Intelligent software platform powering the future of energy
501-1000 employees
Be an early applicant
£70-90k
+ Discretionary Bonus Scheme
More information about location
1+ day a week in office
501-1000 employees
Company mission
To help decarbonise the world.
Role
Who you are
- You’ll love this role if you enjoy digging in to current front end developer experience and technical delivery, and building product solutions to improve them
- The successful candidate will bring strong analytical judgement and exceptional communication skills, able to clearly articulate technical decisions, manage complex dependencies across teams and provide crisp, structured updates that align internal and external developers on priorities. They will be able to ruthlessly prioritise a diverse set of needs while ensuring all stakeholders understand the rationale behind trade-offs
- Have deep experience shaping platform or development strategy experience at scale and understand what it takes to build an extensible, multi-tenant product used by internal and external engineering teams
- Can define a compelling long term product vision and translate it into a practical, evidence-led roadmap that balances ambition with delivery reality
- Are confident influencing senior stakeholders including engineering leads, commercial teams, client partners and cross-functional leaders to align priorities and navigate complex trade-offs
- Are skilled at guiding multi-team delivery and enjoy the challenge of dependency mapping, sequencing work, resolving constraints and building effective governance
- Understand API design principles, lifecycle management and how platform standards create a consistent and reliable environment for all teams building on Kaluza’s frontend platform
- Bring a data centred approach to defining problems, measuring value and improving platform adoption, prioritisation and developer productivity
- Excel at storytelling through written and visual communication and can adapt your message for technical and non-technical audiences
- Thrive in a fast-moving environment and can make progress even when information is incomplete or the domain is complex
- Are highly collaborative, comfortable working with both internal Kaluza teams and external technical partners and client engineering groups
- Care deeply about the clean energy transition and want to contribute to a platform that supports decarbonisation at global scale
- We understand some people may not apply for jobs unless they tick every box. But if you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure, we'd still love to hear from you
What the job involves
- Team: Global Enterprise Experiences Platform
- Reporting To: Head of Product
- You will be working within Kaluza’s Global Enterprise Experiences Platform area, in the Agent Platform Team, which builds and maintains the core frontend platform, frameworks and shared components that enable scalable, high-performing experiences for customer service agents across all client markets
- As the Product Manager for our Agent Platform team, your role is to shape how engineering teams and vendors build around and contribute into the Kaluza Platform. Your mission spans from developer experience, to vendor integration and energy retailer customisation
- This team is pivotal to Kaluza's strategy of providing a scalable global platform for energy retailers to optimize their operations, achieve leading customer and customer support agent experiences, and innovate as they navigate the energy transition
- As the Product Manager for the Agent Platform team, your work will influence how we scale globally, accelerate implementations and create an experience that developers love to work with
- Define a product strategy for the Agent Platform and translate this into a clear, prioritised one year roadmap with well framed strategic bets and trade-offs
- Build and articulate a long term vision for developer experience, platform extensibility and ecosystem growth across all markets we serve
- Lead product discovery and delivery with engineering, design and data, ensuring solutions are technically sound, commercially viable and valuable for energy retailers
- Drive cross-team alignment with Kaluza product and engineering teams including Billing and Payment, Customer Care, Identity, Data and more to manage and map dependencies, resolve sequencing challenges and guide teams through complex delivery landscapes
- Own the operating model for how internal teams and client engineering teams build on and contribute to the platform. This includes defining governance, technical standards, documentation expectations, integration patterns and the ways of working that ensure consistency, reusability and efficient delivery across all markets
- Define and champion reusability principles across core, localisation and client specific layers to reduce duplication and lower cost to serve
- Partner closely with cross-domain teams to ensure the needs of current and future markets are reflected in the platform strategy
- Radiate progress through clear narrative updates, decision framing and transparent communication to internal stakeholders, senior leaders and client technical teams
- Use data to measure platform adoption, performance and cycle-time improvements and ensure these insights drive continuous improvement
Our take
The energy landscape is one of the most dynamic and fast-evolving sectors in the world. More and more energy retailers are looking to move further toward digitisation and reap the benefits of modern technology in an increasingly connected world. But many are struggling with the transition, held back by legacy operating systems which slow them down, drain resources, and hamper innovation.
This is where Kaluza comes in. An ecosystem of platforms whose services range from energy billing to smart electric vehicle charging, Its real-time cloud platforms transform supplier operations, reducing the cost to serve and boosting customer engagement. Essentially, its platform is aimed at helping businesses streamline their operations, saving them time, effort, and money which can be better invested elsewhere.
Kaluza is riding the momentum of a growing desire for sustainable business and services. Its program relating to electric car charging, for example, will be able to capitalise on huge new demand in that sector - over 100,000 electric cars are already on the roads in the UK, and Bloomberg New Energy Finance has predicted that electric cars will account for over 50% of new global car sales by 2040. As the globe moves further towards sustainable use of energy in the coming years, Kaluza could be very well positioned to capitalise.
Freddie
Company Specialist at Welcome to the Jungle
Insights
33% employee growth in 12 months
Company
Funding (1 round)
Jun 2024
$100m
LATE VC
Total funding: $100m
Company benefits
- Progressive leave policies - including leave dedicated to the moments that matter to you the most
- Annual discretionary bonus
- Dedicated personal learning and home office budgets
- Flexible working — we trust you to work in a way that suits your lifestyle
- 26 days holiday
- Kaluza Share Scheme
Company HQ
Kensington, London, UK
Articles
Leadership
Melissa Gander
(CEO)Initially joined Kaluza as COO before becoming CEO in 2024. Previously worked at OVO Energy in a number of roles, including Managing Director of Smart Metering and Group COO. Prior to that, they worked at INEXUS as a Process and Performance Analyst and a Customer Manager.
People progressing
Joined as Senior Technical Product Manager in 2017, promoted after 2 years to Head of Product, promoted again in 2024 to their current position as Director of Product.
Joined Kaluza in 2020 as a Software Engineer, and in less than 2 years was promoted to Software Engineering Manager and again promoted in 2023 to Senior Software Engineer.
Diversity, Equity & Inclusion at Kaluza
- We are developing an dedicated Early Talent programme with a focus on underrepresented groups, offering different training opportunities within the business
- Our applicant tracking system, Greenhouse, also anonymously tracks the diversity of each candidate pipeline, so we can proactively take action when a pipeline needs to be more diverse
- We invest in tools, like Textio, and focused diversity job boards to help us reduce bias in our job postings and recruitment activity
- Commitment in improving diversity across our Tech Teams and working with companies to improve the tech ecosystem as a whole, specifically have committed to 25% Women in Tech by 2025
- We've signed up to numerous charters, like the Tech Talent Charter, Race at Work Charter and Trans in the City, to show our continuing commitment to improving I&D within Kaluza and the wider community
- Within Kaluza we have belonging communities set up, to offer support and forums for everybody
- We run monthly Inclusive Hiring Skills & Bias training that are open to all Kaluza employees
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