Benefit Specialist, Rightway
$21.15 - $26.44 hourly
Personalized healthcare platform for employees
Posted today
Personalized healthcare platform for employees
501-1000 employees
Posted today
$21.15 - $26.44 hourly
501-1000 employees
Company mission
To simplify the healtcare experience.
Role
Who you are
- Demonstrates in-depth understanding of healthcare benefits, i.e. medical, pharmacy, dental, vision
- Demonstrates ability to synthesize benefit information, healthcare jargon, and communicate in plain language
- Analytic skills set required, i.e. research and analyze information related to the client’s benefit offerings and ecosystem
- Impeccable communication, both verbal and written, skills
- Proficient technological ability / literacy, i.e., computer literacy, content management system experience a plus
- Proficient in Microsoft Office including but not limited to Excel, Word, GoogleDocs/sheets, etc
- Demonstrated ability to work independently
- Goal oriented and ability to meet demanding deadlines
- Ability to adapt to changing priorities and business demands
- Ability to multitask and manage more than one project at a time
- Continuous process improvement mindset and desire to enable NavOps to scale
- Ability to translate complex competencies into common speak
- Ability to organize work and documents that may come from disparate sources
- Clearly organize information in a logical flow
What the job involves
- The Benefits Specialist role, under the direction of the Manager of Operations Enablement, and in close collaboration with the Navigation Delivery leadership, Customer Success and Implementation teams, is responsible to ensure that our Navigation Team is best equipped to launch and support new and renewing customers. The role may also require external member and client communication responsibilities as needed
- Source, analyze and maintain up to date information in order for our Health Guides to best support our members with benefit options and available programs and services
- Conduct quality audits and maintain accountability for accuracy
- Maintenance of our content management system as well as the member-facing benefits tools, primarily focused on small group and mid-sized clients
- Partner cross-functionally with internal stakeholders to assess priorities for navigating benefit ecosystem
- Answers benefit questions; ensures members understand their options and shared financial responsibility, e.g. deductibles, coinsurance, and out of pocket maximum
- During peak periods, supports the navigation team by sourcing high-quality care providers based on a member’s needs and preferences
Our take
Modern healthcare ecosystems are fragmented, so patients have to organize multiple services to get the care they need. This can be complex, time-consuming and expensive, which is why Rightway provides a unified healthcare organizational system to manage employee healthcare benefits better.
The company’s aim is to simplify access to healthcare, whilst also saving users money through price comparison services. Examples of its offerings are a pharmacy services platform that enables employees to access medication via a smartphone app, and the Advocate platform that helps to close care gaps.
The startup serves companies of all sizes, from small businesses to enterprises like Burger King, Popeyes and RBI. It has hundreds of thousands of users across the US, and has raised considerable funding which will enable it to further develop its platform and strengthen its foothold among employers, health plans, third-party administrators and other potential clients.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 6 rounds)
Mar 2024
$108.8m
LATE VC
Mar 2021
$100m
SERIES C
Total funding: $240.8m
Company benefits
- Competitive compensation
- Health Savings Account
- External learning and career development panels
- Hybrid in-office culture and commuter benefits at our NYC HQ
- Full medical, dental, and vision insurance
- 401K
Company HQ
West Village, New York, NY
Leadership
Jordan Feldman
(Co-Founder & CEO)Studied Government and Economics at Harvard before working in investment at Goldman Sachs and Redbird.
Theodore Feldman
(Co-Founder & Chief Medical Officer)Also Chief Medical Officer at Cadence. They studied Medicine at Harvard University and the Albert Einstein College of Medicine. Worked as Medical Director at South Miami Heart Centre and the Head of Cariology at FIU Wertheim College.
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