Strategic Customer Insights Analyst, Hootsuite

CA$80.7-113.1k

Tableau
Excel
Salesforce
GSuite
Mid level
Toronto
Vancouver
Hootsuite

Social media management tool

Job no longer available

Hootsuite

Social media management tool

1001+ employees

B2BEnterpriseInternal toolsMarketingContentAnalyticsSaaSSocial Media

Job no longer available

CA$80.7-113.1k

Tableau
Excel
Salesforce
GSuite
Mid level
Toronto
Vancouver

1001+ employees

B2BEnterpriseInternal toolsMarketingContentAnalyticsSaaSSocial Media

Company mission

To empower organizations to build trust and deepen relationships through the power of social.

Company mission

To empower organizations to build trust and deepen relationships through the power of social.

Led by a woman
Top investors

Few candidates hear
back within 2 weeks

-26% employee growth in 12 months

Our take

Hootsuite is a leading social media management platform that’s been around since the early days of this now-ballooning online sector. With over 18 million customers, and used by over four fifths of the Fortune 1000, this giant is hugely competitive in the space.

Thought Hootsuite's plans for an IPO didn't survive the tough economic conditions of 2022 (like many of its peers, the company engaged in several rounds of layoffs), it has since reworked its leadership team to get back on course as the economy recovers.

Just like its acquisition of Sparkcentral saw the company expand into customer service, its more recent purchase of Talkwalker sees it integrate AI into its platform. The combined offering will supply businesses with a social media performance engine to turn insights into action, all fuelled by artificial intelligence.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Benefits

  • Health Insurance
  • Disability Insurance
  • Sick Time (for individual employee and family members)
  • Fertility Assistance (Coverage for fertility treatments and gender affirmation surgeries)
  • Business Travel Insurance
  • 100% coverage on mental health-related treatments in North America. Culturally appropriate trauma counselling services
  • A company-wide Wellness Week between July 5 to 12 where we can all “unplug” together
  • Accidental death and dismemberment (AD&D) Insurance
  • Dental Insurance
  • Maternity Leave
  • Employee Assistance Program
  • Gym / Wellness Reimbursement ($55 per month)
  • Bereavement Leave
  • Gym Discount
  • Life Insurance
  • PTO (Vacation / Personal Days) - 20 days. After your two year anniversary, you get an additional two days each year until you reach thirty days (six weeks) at your sixth anniversary
  • Paternity Leave
  • Company Phones
  • Immigration Assistance
  • Pet Friendly Workplace
  • Phone Bill Reimbursement ($50 per month)
  • Remote Work
  • 401k
  • Employee Discount
  • RRSP Matching
  • Volunteer Time Off

Company values

  • Step Up - Show the world what it looks like to live and work by these guiding principles
  • One Team - Make Hootsuite a place where we all feel safe, welcomed, valued, and empowered to do our best work together without compromising who we are
  • Customer Obsessed - Focus relentlessly on helping our customers succeed
  • Go Fast, Be Agile - Widen our competitive advantage by committing to speed and simplicity over perfection and complexity
  • Play to Win - Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders
  • Neighbors and Allies - Give back to our communities and be an ally

Funding (last 2 of 4 rounds)

Sep 2014

$60m

SERIES D

Aug 2013

$165m

SERIES B

Total funding: $246.9m

This company has top investors

Leadership

Ryan Holmes

(Founder & Board Member)

Previously founded interactive agency Invoke Media, served on the Board of Directors for Ariztia, and founded pre-seed fund LOI Venture.

Previously Board Member at Lemonade and World Business Chicago, CEO at CareerBuilder and President at Novitex Enterprise Solutions.

Jobs (21)

All locations

Software Engineering