Collections Specialist, Optro

• Bachelors degree
• 2+ years of experience in Accounts Receivable, operational accounting, or general bookkeeping
• Proven written and interpersonal skills that come with customer-facing experience
• Detail-oriented with high standards of accuracy
• Motivated team player with strong communication and time-management competencies
• Excellent knowledge of MS Office and GSuite tools
• Experience with NetSuite and Salesforce preferred

Desirable

• The Accounting Department is looking for a Collections Specialist to join our AR team
• As a Collections Specialist, you will undertake a variety of financial and non-financial tasks
• Your main goal will be to help guarantee the company’s cash revenues
• You will be responsible for issuing paperwork for processing invoices, performing collection outreaches, and processing incoming payments
• Report to the AR Lead as a member of a dedicated AR Specialist team
• Complete vendor setup forms and perform vendor portal/PO process setup including verification calls and legal ticket submissions
• Submit invoices through vendor portals
• Distribute invoices utilizing Tesorio campaigns via the company’s AR group email, and ensure all clients remain informed on their outstanding debts and deadlines
• Identify delinquent accounts, manage the dunning process, and perform outreach efforts to encourage the timely collection
• Action solutions to client invoicing or collections issues, communicating and escalating as appropriate
• Manage cash applications and review the status of accounts to identify inconsistencies
• Engage in sometimes difficult conversations while maintaining an always-professional and customer-first attitude
• Assist with accounting close, general operational activities, and ad hoc projects as needed