Data Analyst – Salon Reporting, Phorest

• 3+ years of experience in data analytics, with significant hands-on experience in Looker — this is a deep Looker role and strong LookML skills are essential
• Expert-level proficiency in LookML, including models, explores, views, derived tables, and dashboard development
• Experience with or strong understanding of embedded analytics — building data experiences that live inside a product used by external customers
• Strong SQL skills across relational databases (MySQL and/or Redshift preferred)
• A sharp eye for data visualisation and UX — you understand that dashboards for end-users need to be clear, fast, and trustworthy
• Experience with Looker performance optimisation, including PDTs, caching, and query efficiency
• Highly detail-oriented with a rigorous approach to data accuracy and QA
• Excellent communication skills — able to translate technical constraints and data concepts for non-technical product and client-facing stakeholders.
• Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalised folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit

Desirable

• As a Data Analyst – Salon Reporting at Phorest, you’ll play a central role in building and maintaining the analytics experience that our salon clients use every day within the Phorest platform. Our embedded Looker dashboards put powerful business intelligence directly into the hands of salon owners and managers — and you’ll be responsible for making sure those dashboards are accurate, insightful, and genuinely useful
• This is a one year fixed-term maternity cover role and is ideal for a Looker specialist who takes pride in building clean, performant, and well-governed data products that real-world users rely on. You’ll work at the intersection of data engineering, product, and client experience, combining deep technical skills in Looker with a clear eye for what makes analytics genuinely valuable to a non-technical audience
• Design, build, and maintain embedded Looker dashboards that are surfaced directly to salon clients within the Phorest platform, ensuring they are performant, intuitive, and reliable
• Maintain the LookML layer underpinning client-facing analytics — writing and maintaining models, explores, views, and derived tables to a high standard
• Collaborate with Product and Engineering teams to scope, design, and deliver new embedded analytics features for clients, from requirements through to release
• Ensure data accuracy and consistency across all client-facing dashboards through rigorous QA, validation, and monitoring
• Manage and iterate on the client analytics experience, identifying improvements to dashboard usability, metric clarity, and overall value delivered to salon users
• Maintain and optimise Looker performance, including query efficiency, caching strategies, and PDT management at scale
• Contribute to Looker governance and best practices, including content organisation, permissions management, and documentation
• Support ad hoc requests from internal teams and clients, delivering accurate and timely insights