Director of Marketing Operations, Shutterstock
Business Solutions Division
$160-185k
This role is eligible for annual incentives
Royalty-free media library
Job no longer available
Royalty-free media library
1001+ employees
Job no longer available
$160-185k
This role is eligible for annual incentives
1001+ employees
Company mission
To help creative professionals from all backgrounds and businesses of all sizes produce their best work with incredible content and innovative tools, all on one platform.
Role
Who you are
- Experience: 7-12 years in B2B marketing execution, with specific expertise in digital marketing, demand generation, customer retention, and account-based marketing, ideally within the digital media, technology, or content solutions industries
- Education: Bachelor’s degree in Marketing, Business, or a related field (Masters/MBA preferred)
- Leadership: Demonstrated ability to manage and develop specialized teams in a collaborative, agile environment
- Technical Skills: Proficiency with marketing technologies such as CRM, marketing automation, and analytics tools to support data-driven decision-making
- Customer Lifecycle Knowledge: A solid understanding of the marketing lifecycle and how to effectively engage and retain customers at each stage
- Data Orientation: Strong analytical mindset, comfortable using data to inform decisions, track progress, and drive continuous improvement in marketing execution
- Collaborative Mindset: Exceptional interpersonal and communication skills, with experience working cross-functionally to align on marketing execution and ensure consistent customer experience
What the job involves
- Reporting to: Senior Director of Marketing, Business Solutions Division
- We are seeking a results-driven Director of Marketing Operations to lead a team of specialists dedicated to executing the strategic marketing plan for the Business Solutions Division
- This role plays a critical part in implementing the tactical side of our marketing strategy, ensuring seamless execution across all stages of the customer lifecycle, with a special emphasis on demand generation, customer growth, and retention
- The Director will oversee a skilled team, including digital marketing campaign specialists, account-based marketing professionals, content creators, marketing analytics and implementation experts, and Sales Development Representatives focused on lead generation
- This position requires close collaboration with the Marketing Strategy Team, which is aligned with specific business lines, as well as the Customer Advocacy and Events Planning Teams, to ensure cohesive and impactful execution across campaigns
- Marketing Execution & Campaign Management: Lead the execution of multi-channel B2B marketing campaigns, including digital, content, and account-based marketing (ABM), ensuring alignment with strategic objectives and KPIs
- Demand Generation & Lead Management: In partnership with stakeholders, define and drive lead generation initiatives and nurture campaigns through close management of the Sales Development Representatives, ensuring a steady pipeline of qualified leads to support business growth goals
- Customer Growth & Retention: Oversee customer engagement efforts that span email marketing, targeted content, and customer retention programs, focusing on deepening customer relationships and maximizing lifetime value
- Data-Driven Marketing: Leverage marketing analytics to measure campaign effectiveness, optimize performance, and make agile, data-backed adjustments to ensure continuous improvement and alignment with strategic goals
- Cross-Functional Collaboration: Partner with Marketing Strategy, Customer Advocacy, Events Planning and other partner teams to align on marketing initiatives, campaigns, and projects that support divisional objectives and amplify the customer experience
- Team Leadership: Lead, mentor, and develop a high-performing team, fostering a collaborative, agile environment that emphasizes accountability, growth, and skill development across all team functions
- Process Optimization: Continuously assess and improve workflows and processes within the team to enhance efficiency, scalability, and responsiveness to the needs of the Business Solutions Division
Our take
Shutterstock is a global leader in licensed images, videos, and music, serving creative professionals like designers, filmmakers, and marketers. Content creators upload their work, which is then used by businesses and media organizations in various projects. It's a two-sided marketplace that fuels creativity worldwide.
Shutterstock offers a variety of plans for individuals, teams, and enterprise customers as well as creative editing and collaboration capabilities. Their aim is to build sophisticated tools to help the world experience images and videos in a more beautiful way - they believe that the harmonious union of design and technology can influence global communication.
Shutterstock's brand portfolio includes Bigstock, Offset, PremiumBeat, Rex Features, and Shutterstock Custom, adding hundreds of thousands of images weekly. More recently it introduced generative AI and fairly licenses artists' work for their AI-generated content, unlike competitors. This ethical approach bodes well for the company, positioning it well for future growth and innovation.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flexibility: Shutterstock operates in a Hybrid model that is centered around flexibility and enabling collaboration, innovation, and accountability no matter where we are
- Connection: Whether virtual or in person, we make sure there are plenty of opportunities and events to connect and have fun
- Recognition: We never miss an opportunity to celebrate our achievements and recognize great work through our global recognition program
- Empowerment: We offer generous and competitive compensation packages, PTO, wellness initiatives, on-and-off working hours, tuition reimbursement, and an employee referral bonus
- Growth: Your development is top of mind. Our SkillUP Program enables you to take ownership of your personal development through virtual learning offerings, and we are constantly adding to the platform to meet your changing needs
- Belonging: Our goal is to build a workforce that is, at all levels, representative of the diverse global community we serve and where all employees can come to work as their authentic selves
Company values
- Driven by one truth: We live to amaze our customers and contributors. We create magic by listening to them, learning from them, and building innovative experiences they didn’t even know they needed
- Lead the change: We’re not afraid of change because we drive it. We are constantly evolving, pivoting, and adapting quickly to find new solutions and new ways of working to fuel growth
- Be creatively bold: We’re passionate about empowering artists and creatives to tell compelling stories, and motivated to collaborate, challenge tradition and experiment until we find the right answer
- Build community: We create and nurture meaningful experiences by celebrating individuality, valuing inclusivity and investing in our people so they don’t just succeed—they thrive beyond their imagination
- In lockstep together: We’re aligned and fueled by the same fire because we share a collective focus on accomplishing our mission, communicating effectively, and trusting each other to get the job done
Company HQ
Midtown South, New York, NY
Articles
Leadership
Jon Oringer
(Executive Chairman)Previously Board Member at Partnership for New York City for 6 years and Founder, CEO at SurfSecret Software for 5 years.
Salary benchmarks
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