Principal Product Manager, ID.me

• We are looking for a seasoned Principal Product Manager with Authentication domain expertise and a proven ability to drive measurable impact
• 8+ years in Product Management, with experience in building consumer facing platform products
• 3+ years in Product Management delivering Authentication related products or services
• Experience delivering products that delight users and drive measurable impact
• Experience managing internal as well as external stakeholders, including setting expectations and navigating trade-offs
• Strong communications skills with the ability to communicate with brevity and precision

Desirable

• The Principal Product Manager - Authentication will play an instrumental role in shaping the authentication experience for over 140 million ID.me customers
• The Authentication team owns the end-to-end implementation of signing into an ID.me account across web and mobile surfaces
• This team is responsible for account registration, authentication (including MFA) MFA Recovery, Account lockout, and general account security. This team is the front door to ID.me
• Define the strategy and roadmap for our Authentication platform
• Act as the voice of the member in Product UX and API design, gathering direct feedback from customers and members on the evolution of the platform
• Collaborate with cross-functional teams to refine requirements and establish success metrics
• Work with engineering to build the next iterations of the product
• Collaborate with data science and product ops to continue driving improvements in success metrics