Internal Communications Manager, Fuzzy
Subscription-based pet healthcare
Job no longer available
Subscription-based pet healthcare
101-200 employees
Job no longer available
101-200 employees
Company mission
To empower and educate pet parents to enrich and extend their pet’s lives.
Role
Who you are
- Creative, strategic thinker and storyteller with excellent verbal, writing, and editing skills who can deliver messages (written, spoken, or via video) that will resonate with employees
- 5+ years experience in communications (marketing, journalism, corporate, executive, or internal). Meaningful time exclusively working in an internal communications role
- Experience translating complex ideas into simple, authentic, and compelling content across various channels
- Strong project management and execution skills with strong attention to detail
- A thought partner comfortable working with everyone from leaders and executives to front-line employees
- Growth mindset with excitement for experimentation, iteration, and improvement
- Flexibility, adaptability, and the ability to handle multiple projects at once
- Passionate about employee culture and experience. Experience working in and on behalf of a remote-first organization
What the job involves
- Lead the development and execution of internal communications plans, programs, committees, and policies from the ground up
- Manage the strategy, content, and execution of major announcements, launches, presentations, and internal events
- Own Fuzzy’s weekly All Hands meetings: manage end to end, from agenda creation, to identifying speakers/topics, to managing logistics, and moderation of employee Q&A
- Develop and champion communications routines and programs within Fuzzy with a focus on transparency, clarity, and organization
- Partner with executives to drive thought leadership and strategic communications counsel within their teams and to the rest of the company
- Partner with HR/People teams to determine ongoing communications needs and programs to engage with employees
- Collaborate with HR/People team to gather employee feedback and leverage data to drive continuous improvement of our internal communications efforts
- Evaluate and implement tools and systems that strengthen connection, information-sharing, and collaboration
- Build and maintain Fuzzy’s internal communications editorial calendar and programs, ensuring the most important messages get to Fuzzy employees and act as an ongoing resource for information
- You’ll play a critical role in Fuzzy’s success and have the opportunity to build the internal comms discipline from the ground up
Our take
When animals show signs of distress, it is not easy for pet owners to gauge how serious the problem is. A trip to the emergency vet is often the action taken, which can be expensive. Fuzzy is a subscription-based pet healthcare company that strives to make pet care more accessible and affordable.
The company encourages pet owners to take a proactive role in managing their pet's health, providing telemedicine consultations for non-emergency issues like rashes and dietary questions. Vet-recommended health supplements are sent directly to the owner. 24/7 Live Vet Chat support is accessible via their smartphone app.
The global pet care e-commerce market is expected to grow over 9% on an annual basis and reach a valuation of over $45 billion by 2028. Fuzzy faces competition from others in the market, such as TeleVet, National Veterinary Associates, FirstVet, Vethem and AirVet. However, through the hire of top level operational staff, the company is strategically placed to navigate the sector. For example, its recent acquisition of Dandy, a personalized pet supplement brand, will allow Fuzzy to offer more products to its clients.
Steph
Company Specialist at Welcome to the Jungle
Insights
131% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2021
$44m
LATE VC
Mar 2021
$18m
SERIES B
Total funding: $88.5m
Company benefits
- Pet friendly office
- Commuter benefits
- Dental & vision cover
- Equity package
- Work from home opportunities
- Health insurance
Company HQ
The East Cut, San Francisco, CA
Leadership
Eric Palm
(COO)Former Director of Product at Hipmunk and Senior Product Manager at YesVideo.
Zubin Behettay
(CEO)Former Vice President of Global Sales at DoubleDutch and Enterprise Account Director at Capita. Co-founder and former CEO of The Perfectly Pink Company. MBA from University of CapeTown.
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