Integration Reliability Engineer, Stripe

• Technical Operations roles are one part coding and one part managing projects. The ideal candidate will have experience in both, but successful candidates may index more highly in one or the other
• We work mostly in Ruby and Java. However, languages can be learned: we care much more about your general coding skill than knowledge of a particular language or framework
• Ability to interpret, review, and contribute changes to high quality code
• Fluency using SQL-like query languages to navigate Stripe's data and diagnose the scope and urgency of issues
• Comfort with developer tools (e.g. git), and an ability to make well-scoped code changes in Stripe's codebase
• Great technical problem-solving skills, with an ability to develop a working understanding of a technical system using a variety of methods
• These include: reading documentation and partner specifications, interpreting logs, writing and executing queries to understand the behavior of production systems, and asking well-formed questions to domain experts.
• Great communication skills, with an ability to frame messages appropriately for technical and non-technical audiences
• The will to deliver results, with an ability to establish priorities and reliably execute on solutions (often with hard external deadlines)
• An instinct to produce work that increases the impact of others, and helps us scale and grow (e.g. documentation, tools)

Desirable

• You’ll own building and scaling Stripe’s manual and programmatic financial reporting and reconciliation processes for intra-company and outgoing money movement transactions
• Become a domain expert in an area of Stripe’s payments stack
• Handle inquiries from internal Stripes and external partners' technical teams, often requiring detailed investigation and code or configuration changes
• Engage with Stripe's financial partners to drive alignment on product usage, troubleshoot and solve technical problems, compliance concerns, or functional breakages
• Organize and direct complex technical changes and projects between Stripe and our partners
• Identify and automate inefficient or unnecessary manual processes through code changes, partner agreements, or making and coordinating more complex code changes across Stripe
• Design future anomaly detection systems and tools to ensure that data flowing through our partner and internal systems is reliable and correct
• Collaborate across the company, including engineering, accounting, financial partnerships and product, to trace and account for billions of dollars moving through the Stripe platform