Engineering Manager, Utility Warehouse
Status & Compensation
The UK's only Multiservice Utilities provider
Job no longer available
The UK's only Multiservice Utilities provider
1001+ employees
Job no longer available
1001+ employees
Company mission
Utility Warehouse is the world's only fully integrated multi-utility supplier. We are on a mission to be the nation’s most trusted utility supplier by simplifying home services helping our customers to stop wasting time and money.
Role
Who you are
- Able to manage their team’s delivery and workload, and makes sure the team delivers good quality, valuable work at a good and sustainable pace
- Comfortable with agile practices, facilitates continuous improvement in their team
What the job involves
- While some Engineering Managers might still be quite engaged in writing code, most spend a lot less time on coding activities. They are responsible for the productivity, progression and wellbeing of their team members, identifying and improving bottlenecks in their team processes, and spotting and clearing impediments to current deliverables
- Engineering Team Leaders partner closely with the product leader working with their team to manage project scope and ensure the team meets technical deliverables
- They also take on responsibility to line manage their team members
- The impact of a good Engineering Manager is for the most part measurable in the long term. They ensure that members of their team have the skills, tools and supportive atmosphere to do their best work. They create an environment of trust and transparency, they shield from distractions to create focus, and they campaign for resources when needed to get the right skills and people make up (training, hiring needs)
- Engineering Managers make sure their team's processes enable high quality, valuable and productive work at a sustainable pace. They facilitate and lead conversations to evolve the way their team works to ensure continuous high performance. They make sure essential team and cross team meetings happen and are effective, and that decisions made there are captured and communicated
- They make sure the team has the context they need to make effective decisions and do their best work. For example, this could be ensuring team members understand the "why" behind their goals and deliverables, how their work fits in with UW's goals and OKRs, or raising awareness of what others are working on
- Additionally, an Engineering Manager has significant impact through line managing people and making sure they develop and hone the skills that make them successful or even progress to the next step on their path
- Ensure their team’s work is up to standards
- Still do some hands-on technical work as per previous IC roles
- Act as a leader and stakeholder for the technical roadmap of their area
- Create visibility to their team of upcoming work; Expand the horizon on the team backlog; Bring in wider context relevant to the team
- Responsible for shaping good habits and creating a good rhythm for their team
- Skilled at running effective meetings; Create room for quiet team members to voice their thoughts
- Line manage and coach people 1:1
- Identify high and low performers, skill gaps and headcount needs for the team
- Make sure conversations that need to happen do happen and with the right people involved
- Build and maintain an awareness of team dynamics at play and (to an extent) personal factors
Salary benchmarks
Our take
Utility Warehouse provides customers with all their home services – including energy, broadband, mobile and insurance – in one simple, monthly bill. The company argues that this all-in-one approach ‘makes budgeting so much easier’ for customers, which is paired with a strong customer services record.
The company currently has over 1 million customers across the services they sell, making it one of the largest energy providers outside the 'Big 6'. Though it does not advertise heavily, its 60,000 partners are given incentives to sign up new customers, which has contributed to its impressive growth thus far - which should ensure it continues to compete with other challengers like Octopus and Bulb.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Shares in a growing FTSE 250 business
- Flexible working - we’ve got fully remote teams, onsite, hybrid, early risers, and late-night grinders, for us it matters what we’re working on more than where!
- Lots of company and team socials - in-person & virtual
- Mentors and Teachers a plenty, with so many brilliant minds in one place there is always someone you can lean on for support and development
- Free employee assistance helpline
- Wellbeing benefits from free personal training, yoga and pilates through to mental health support - all virtually accessible!
- Remote working office spaces are available to book globally
- Private pension scheme that gets better with time, starting at 4% over time you can get up to 10%
- Subsidised private healthcare with BUPA
- Save as you Earn share purchase scheme
- Discounted UW services (30% mobile & broadband, 10% energy & insurance)
- 25 days holiday (excl. bank holidays)
- Free virtual GP service
- Enhanced maternity and adoption pay: 26 weeks of full pay after 12 months of service
- A modern central London office and Hubs around the UK
- Life Assurance 4 x salary
- A UW cashback card - earning you cashback on all your spending!
Company HQ
Farringdon, London, UK
Leadership
Stuart Burnett
(CEO)Stuart is a proud dad of 2 boys! Stuart began his career as a corporate lawyer before working in several notable Insurance firms. He joined UW in 2016 and held several leadership roles.
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