Technical Account Manager, Veeam
Kasten by Veeam
More information about location
Data backup & recovery platform
Open for applications
Data backup & recovery platform
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To empower every organization to not just bounce back from a data outage or loss but bounce forward.
Role
Who you are
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Certified Kubernetes Administrator (CKA) and Certified Kubernetes Security Specialist (CKS) certifications
- Veeam Certified Engineer (VMCE) and Veeam Certified Architect (VMCA) certifications are preferred
- Minimum of 5-10 years of experience in a customer-facing technical role
- Extensive experience with Kubernetes and container technologies
- Proven track record of successful project delivery and customer satisfaction
- Strong communication and presentation skills
- Ability to engage with customers at all levels, including CXO
- Excellent problem-solving and troubleshooting abilities
- Ability to work independently and as part of a team
What the job involves
- As a Kasten SME Technical Account Manager (TAM) at Veeam, you will be at the forefront of innovation, providing expert-level technical guidance and support to our customers, focusing on Kasten by Veeam solutions for Kubernetes data management
- You will leverage your deep understanding of Kubernetes and container technologies to ensure successful deployment, adoption, and optimization of Kasten solutions, driving customer satisfaction and loyalty
- Serve as the primary technical point of contact for customers using Kasten solutions
- Assist customers in defining and achieving their goals for Kasten deployment, adoption, and standardization
- Conduct regular reviews and presentations on Kasten product roadmaps and strategies
- Provide proactive support and influence data management deployment growth
- Demonstrate deep knowledge of Kubernetes and container technologies
- Provide expert guidance on best practices, security considerations, and efficient management of Kasten solutions
- Lead technical workshops, visioning sessions, and training for customers
- Support pre-sales activities and represent Veeam at industry events and trade shows
- Knowledge of Security, Data protection and other Veeam Technologies is an appreciated plus
- Act as the point of accountability for driving issue resolution related to Kasten solutions
- Partner with internal resources to deliver content or resolve issues as needed
- Provide timely and accurate information to customers, fostering open communication
- Mentor and coach other TAMs on Kasten solutions and best practices
- Lead discussions in TAM forums and contribute to the development of best practices
- Represent Veeam externally, particularly in presenting to large groups and with critical decision-makers
Our take
The increasing reliance of businesses on data and the growing volume of data generated make organizations more vulnerable to cyberattacks. Veeam is a leading provider of backup, recovery, and data management solutions, focusing on simplifying backups for virtual machines, achieving any recovery objective, maximizing investments, and reducing management overhead.
Recently, Veeam has introduced over 30 product updates, including cloud-native solutions to protect data across AWS, Azure, and Google Cloud. The company currently safeguards data for over 400,000 customers worldwide, including over 80% of the Fortune 500 and 70% of the Global 2,000, with clients like Fujitsu, Siemens, and VW.
The acquisition by Insight Partners in 2020 enables Veeam to expand into new markets, fueling its continued growth. Veeam is poised to remain a leader by driving industry innovation and staying ahead of increasingly sophisticated cyberattacks.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Jan 2019
$500m
GROWTH EQUITY VC
Total funding: $500m
Company values
- Everyone Sells
- Innovate & Iterate
- Keep It Simple
- Conversations From the Heart
- Veeam Speed
- Veeam Team
- Compete to Win
Company HQ
Lakeview, Kirkland, WA
Articles
Leadership
Anand Eswaran
(CEO, not founder)Former President and Chief Operating Officer at RingCentral, Founding Advisory Board Member of the Technology Services Industry Association (TSIA), and former Corporate Vice President (various departments) at Microsoft. Previous Vice President of Global Services at SAP (Executive), Hewlett-Packard, and Vignette Corp.
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