Group Account Director, Investis Digital
$110-140k
Digital communications and marketing
Job no longer available
Digital communications and marketing
501-1000 employees
Job no longer available
$110-140k
501-1000 employees
Company mission
To create meaningful connections between audiences and companies in an age where honest communication has never been more important, or reputation more fragile.
Role
Who you are
- This role isn’t for the faint of heart – it requires a go-getter attitude, high-level of awareness and detail, time management, the ability to take charge to deliver results for the client, while maintaining internal team rapport and cross-channel communication skills
- 10+ years of experience as an Account Manager, supporting high-value clients, at a digital agency or marketing firm
- Previous experience supporting clients with digital marketing services, including website development, web project, creative, branding, and/or IR communications. Knowledge of performance marketing process, tools, and strategies preferred
- Strong leadership experience managing team members and daily team activities
- Proven track record of managing multi-million-dollar accounts for Fortune 1000 companies
- Passion for client service with a driven, “don’t stop ‘til it’s done” attitude
- Ability to manage several high-complexity projects within tight deadlines
- Excellent written and verbal communication skills to foster optimal team and client relationships
- Excellent organizational and time management skills with strong attention to detail
- Proven ability to discover, promote, and sell solutions and services that would support client needs
- A professional demeanor within and outside of the agency business
- Strong knowledge of Microsoft Office Suite – including Outlook, SharePoint, Teams, Excel, and PowerPoint
- Ability to create detailed and engaging presentations
- Strong time management and delegation skills with the ability to juggle many tasks and meet deadlines
What the job involves
- As Group Account Director, you’ll be a leader of the operational and delivery aspects of key client accounts
- You’ll be the go-to resource for clients and ensure their overall success – from winning client commitments and renewals, to managing strategy, recommendations and subsequent execution
- You’ll serve as a trusted strategic advisor that understands client pain points, financials, project scopes, brand, and strategic growth needs
- Own client relationships for some of our largest accounts including the fiscal health and overall growth
- Articulate strategic initiatives that address clients’ business challenges
- Become your clients trusted marketing partner sustaining relationships that continue for years into the future
- Partner closely with client contacts to engage in new opportunities and continue identifying areas to propose new solutions and drive change for their brand
- Create innovative digital presentations that focus on client's business goals across the entire customer journey
- Partner with subject matter experts and strategists to deliver integrated digital communication solutions from beginning through to completion
- Lead client conversations with confidence and maintain full control of the conversations
- Key escalation point for smaller accounts that are managed within our team's portfolio
- Manage, train and mentor a team of account managers/directors responsible for their individual pieces of business
- Prepare account service-related documents such as agendas, reports, proposals, PowerPoint presentations, contract scopes, pricing, and other client communications and correspondence
- Understand our products and services as well as client strategies and business goals to ensure accurate project deliverables
- Understand client billing and report monthly to finance department
- Continuously grow your digital knowledge through personal development
Our take
Big companies can develop sprawling online estates, but these can become hard to manage across the organisation, with inconsistent messaging, poor branding and negative customer experiences. Investis Digital exists to improve this situation with a unified suite of services aimed at improving communications, delivering excellent online experiences and carefully structuring marketing to amplify a business' brand and improve their connection with their audiences.
Founded in 2001, Investis Digital stands out in a crowded field with its long experience in the sector and in its unique "Connected Content" approach, combing content creation, corporate communications strategy and performance marketing in a single package. Due to its global presence it also offers 24/7 support to the customers using its platform.
Investis Digital's capabilities have netted it a large client base of over 1600 global companies, including the likes of Anglo American, Rolls-Royce and Vodafone. It is moving to further improve its product, deepening its digital services in its specialty areas. It is aiming for further growth and is doubling down on marketing efforts to expand its customer base. As more and more business is driven by online communications, it seems likely that Investis Digital's services are going to be increasingly in demand.
Steph
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company benefits
- Annual bonus scheme & competitive sales incentive plans
- Private medical insurance & Health cash plan
- Competitive maternity and paternity leave
- Cycle to work scheme, Tech scheme & Subsidised gym membership
- Employees are encouraged to volunteer their time at any charity or group of their choice through our paid philanthropy day program (4 day annually)
- Regular social activities and contributions to cultural and sporting events; we also host breakfast Tuesdays for our weekly company meeting and Happy Hour Thursdays to celebrate the week so far
- A well-stocked supply of healthy (and not-so-healthy) snacks
- Hybrid work schedule with 20 days annual leave
- Health care benefit plan options, available on your first day!
- 401k retirement plan with company match
Company HQ
London, UK
Leadership
Myles Peacock
(CEO, not founder)Was previously Managing Director at Accenture and CEO of CreativeDrive. Prior to that was Co-founder, President & Global Brand Leader of eg+ worldwide.
Salary benchmarks
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