Associate Account Manager, DoubleVerify
Platform
$43-80k
+ Equity + Bonus/Commission
Software platform for digital media
Open for applications
Software platform for digital media
1001+ employees
Open for applications
$43-80k
+ Equity + Bonus/Commission
1001+ employees
Company mission
DV's mission is to give advertisers clarity and confidence in their digital investment - across buying platforms, channels and media formats.
Role
Who you are
- This is a task-oriented position that requires someone who is able to stick to daily deadlines, is highly organized & has a strong eye for detail
- This stepping stone position is ideal for individuals seeking to gain exposure to the fast-paced world of a digital ad technology company
- 1-2 years overall work experience
- Project Management Experience
- Bachelor’s Degree or equivalent/higher level of education
- Understanding of Microsoft Excel
- Self-motivated, independent thinker and a team player, who will hit the ground running and has strong problem-solving skills
- Ability to handle multiple deliverables with tight deadlines and manage competing priorities
- Outstanding written and verbal communication skills, capable of conveying issues clearly
- Organized with a rigorous attention to detail, drive for excellence, and a positive “can-do” approach
- Passion and desire to play a key role in driving new business to success in the advertising technology space
- Experience in Client Services or Account Management is a plus but not a requirement
- Understanding of the online advertising industry is a plus but not a requirement
What the job involves
- The Associate Account Manager (AAM) is an entry-level position that provides internal support to the Programmatic & Platform Client Service team across a variety of job responsibilities with a heavy emphasis on process and project management
- This person will support the Platform Account Managers & clients with servicing all aspects of customer accounts and relationships
- They will be responsible for creating, scheduling and pulling various reports through various dashboards & user interfaces (UI)
- The Associate Account Manager will work closely and collaboratively with Account Managers, Sales, Implementation, Product Management and Sales Engineering to deliver excellent customer service and solutions to our clients
- Responsible for the operational support of Platform & Programmatic Client Service Team
- Assist in entering billing details, provide billing updates and general operational support tasks
- In charge of creating & submitting tickets through internal ticketing systems
- Identify patterns and proactively surface ideas to improve features, processes, productivity and efficiency
- Analyze data & supply recommendations that assist with client emails and optimization strategies
- Send various types of alerts, notification emails and responses to clients
- Ensure the quality of services and solutions, including satisfactory resolution of all support requests, and troubleshooting of all reporting or data issues
- Special workflow projects as identified by management leading to close collaboration with the Strategic Platform Operations Lead
- Examples of special projects include: Collaborating with technical teams to automate programmatic workflows. Improve presentation and data sharing mechanisms for client meetings
- Manage & Input data for detailed integration documents and version control
- Work closely with Product Managers on escalations and platform coordination
Our take
The importance of digital advertising continues to grow, but it can be difficult for companies to protect their brand identity online. DoubleVerify solves this problem using software that monitors campaign performance in real-time.
Since it was first launched, DoubleVerify has successfully carved out an impressive market share, and now boasts customers such as digital advertising giant Facebook as long-time customers. Its success is largely owed to the quality of its technology, which far outperforms that of its rivals. DoubleVerify has consolidated its success by expanding the range of languages its tools support. It has also expanded into new markets such as Australia and New Zealand, a key indicator of the company’s continued growth.
The digital ad space is changing constantly, and DoubleVerify will need to remain as agile and adaptive as it is at present in order to compete with rivals such as Tremor and Quantcast. A 2021 IPO was followed by two rounds of funding and several product releases, including a tiered brand suitability tool as well as key executive hires.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Oct 2020
$350m
GROWTH EQUITY VC
Aug 2011
$33m
LATE VC
Total funding: $396.5m
Company benefits
- Health and Fitness Reimbursement
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
- 401k
- Healthcare coverage
- Virtual company events
- Tuition reimbursement
Company HQ
SoHo, New York, NY
Leadership
Mark Zagorski
(CEO (Not Founder))Previously worked as Executive Vice President of Nielsen. Also served as CEO of Telaria and Recruitics.
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