Director of International Deployments, Masabi
Fare payments platform for public transit systems
Job no longer available
Fare payments platform for public transit systems
201-500 employees
Job no longer available
201-500 employees
Company mission
To drive the fare payment revolution, powering the journeys of millions all over the world.
Role
Who you are
- Experience managing complex programs of work in a customer-facing B2B environment
- Experience working with a technology product that has an associated partner ecosystem
- Experience with at least some project management, compliance and business system frameworks such as Agile, Prince2, ITIL, Six Sigma, PCI etc
- Experiencing scaling teams responsible for the deployment of a technology product, preferably a SaaS platform deployed into multiple geographies
- Experience with enterprise or government organisations (either as a client but preferably as a supplier) operating within an RFP model
- Exposure to financial forecasting, likely supporting the process implemented by a finance team
- Experience running your own P&L and budget
What the job involves
- Enhance program management and delivery practices for the EU / Rest of world deployments team, while also directly managing project delivery, with full accountability for on-time and on-budget global deployments
- Take full ownership of the current EU / Rest of the World Project Management team consisting of approximately four project managers, while successfully planning and deploying new deployments across multiple geographies in 2023/2024, and scaling to many more per year
- Develop and maintain overarching schedules, timelines, milestones, and performance reports. Track progress towards accomplishing project milestones and deliverables in respective management reporting tools and templates. Identify and find solutions to resource conflicts and appropriately alert management if issues cannot be resolved
- Work with business development and bids teams to ensure the resources, timelines, and budget required to deliver for a prospective customer are clear and incorporated into customer bids
- In addition to working with BizDev and Bids, maintain deep relationships with Product, Engineering and Services in order to understand and plan the full implementation for a client, which would usually include delivery from third-party partners
- Work with all stakeholders early in our deployment cycle to fully understand customer requirements and the work involved in fulfilling new contracts. You will engage in progressive agile/lean practices, working with stakeholders in Product and Engineering to understand how and when new features will be completed, enabling delivery of our platform for new customers or enabling platform upgrades for existing customers
- Work with system integrators and product partners to coordinate and deliver third-party features
- Work with Finance to maintain up-to-date revenue models based on project delivery forecasts
- Keep both internal and external teams updated with key performance metrics and important dates that will have a significant impact on the business
Our take
Masabi is developing a SaaS-based fare collection and ticketing platform that allows commuters to buy and present tickets for public transport on their mobile phones or by tapping a bank card. Replacing ticket booths, vending machines and on-board points of sale, Masabi presents a convenient and modern alternative for public transport providers without the hefty set-up fees of an in-house solution.
Competition has recently been heating up in the SaaS for mobility services sector, and Masabi now faces competition from the likes of Transloc, Passport and SilverRail Technologies. However, Masabi stands out with the flexibility of its platform and its ease of implementation (just over two weeks in the case of Nikko Kotsu Bus in Japan, compared to the months it can take for competing solutions).
Masabi now has deployments with over 150 transit agencies in 9 countries, with millions of passengers using its fare and ticketing system each year. It is continuing to expand its customer base, most recently deploying its platform with Eau Claire Transit and the Las Vegas Regional Transportation Commission. As more transit companies switch from legacy systems to modern ticketing solutions, Masabi is well poised for future success.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2019
$20m
SERIES C
Dec 2015
$12m
SERIES B
Total funding: $40.8m
Company benefits
- Enhanced parental leave
- 25 days of holiday per year plus the option to buy another 5 days pro-rated 🇬🇧
- Private Healthcare via AXA including pre-existing conditions and mental health 🇬🇧
- Life Insurance 🇬🇧
- Choice of workstation 🇬🇧
- Flexibility to work from home whenever you need to and flexible working hours (we are currently operating either fully remote or in a hybrid mode, please see Remote Working Policy below for more details) 🇬🇧
- Ability to work for up to 3 months per year from any country in the world 🇬🇧
- Pension scheme 🇬🇧
- Training allowance of up to £1000 per year 🇬🇧
- £200 annual allowance for any home office need or improvement 🇬🇧
- Onsite/video yoga classes 🇬🇧
- Childcare vouchers 🇬🇧
- Cycle to work scheme 🇬🇧
- Unlimited snacks and drinks, with regular free lunches (when in the office) 🇬🇧
- Regular social gatherings with a monthly allowance for each employee 🇬🇧
- Biannual company events 🇬🇧
- Fun and collaborative environment with a focus on making a difference in the world 🇬🇧
Company HQ
London, UK
Leadership
Ed Howson
(Co-Founder)Previously Senior Account Manager at AxiCom, Founder and Managing Partner at Temono Communications since 2005.
Tom Godber
(Co-Founder & Advisor)Previously Developer at Accenture & at Trilogy Software, Non Exec Director at Pinga and ex-CPO at Masabi since the establishment of the company. They are a Mentor for Black Valley since October 2021.
Ben Whitaker
(Director & Co-Founder)Previously a security expert and engineer, Ben has helped define the UK rail mobile ticketing standard and is now the company’s product evangelist, focusing primarily on innovation.
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