Manager of Technical Solutions, Reddit
$180.2-252.3k
1-2 days a week in office
Online platform for thoughts, experiences & discussions
Be an early applicant
Online platform for thoughts, experiences & discussions
1001+ employees
Be an early applicant
$180.2-252.3k
1-2 days a week in office
1001+ employees
Company mission
To empower communities, and make their knowledge accessible to all.
Role
Who you are
- 8+ years experience in a technical support role or similar
- 3+ years in a people management role leading technical ICs
- Strong foundational understanding of ad tech ecosystems and signal technologies, including direct experience with pixel implementation and conversions API setups
- Experience leveraging AI tools, machine learning workflows, or AI-driven solutions to optimize technical troubleshooting, scale team operations, or analyze complex data sets
- Adept at technical troubleshooting, data analysis, and using debugging/diagnostic tools to solve complex systems and data discrepancies
- Experience with a data management platform (ex. Hex, Tableau, Looker, Sense)
- Strong cross-functional collaboration skills, with a proven track record of influencing product, engineering, and sales teams
- Excellent verbal and written communication skills
- BA / BS degree
What the job involves
- Reddit is looking for a dynamic leader to scale our Technical Solutions team
- Sitting at the intersection of Sales, Product, and Engineering, the team owns the technical foundation behind campaign delivery, ad signals, issue resolution, and product feedback loops
- Their work ensures Reddit’s ads products function reliably in-market while supporting GTM readiness and advertiser success
- As Manager, Technical Solutions, you’ll lead a high-impact team of Technical Solutions Managers responsible for validating system reliability, resolving complex technical blockers, and optimizing ad tech configurations
- You will guide technical execution for Reddit’s largest advertiser initiatives, manage feedback loops into Product and Engineering, and drive operational readiness
- This role is central to improving how we launch, validate, and scale ads products while ensuring performance and advertiser success
- Supervise and mentor a group of technical solutions managers, providing strategic direction, coaching, and fostering professional growth
- Oversee ads signals enablement, ensuring advertisers successfully integrate key measurement products (pixels and conversions API) and maintain high-quality signals
- Drive strategic, broad-reaching technical initiatives leveraging cross-functional team participation
- Work closely with Sales, Product, and Engineering leads to remove technical obstacles and product constraints that impede revenue growth
- Lead the team in executing advanced diagnostic procedures to troubleshoot and resolve client technical challenges, ensuring adherence to service level targets
- Facilitate communication between XFN leads, relaying advertiser insights, recurring technical gaps, and operational feedback to shape product development, tooling, and GTM strategies
- Identify and implement processes and tooling changes to increase team bandwidth, optimize workflows, and scale support models
- Regularly share strategic themes and metrics with leadership team
Our take
Reddits is an online platform that hosts thousands of message board communities (known as subreddits) designed to foster authentic human connection. With more than 130,000 communities covering everything from food, entertainment and sports, to niche interests for highly specific audiences, there's virtually a space for everyone.
The platform attracts over 120 million daily users and billions of monthly page views. While these figures are smaller than those of social media giants like Facebook and X, Reddit stands out by offering easily discoverable communities where users can dive deep into virtually any topic imaginable.
Today, Reddit continues to grow its user base and expand its reach, remaining a unique hub for conversation, connection and shared interests. With its strong community-driven model and steady revenue streams, it's most definitely positioned to stay a central part of online culture for years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
57% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2021
$410m
SERIES F
Feb 2021
$250m
SERIES E
Total funding: $1.2bn
Company benefits
- Comprehensive health benefits
- Flexible vacation & Reddit global days off
- Family planning funds & 4+ months paid parental leave
- Personal & professional development funds
- Paid volunteer time off
- Workspace & home office benefits
Company HQ
SoMa, San Francisco, CA
Leadership
Steve Huffman
(CEO & Founder)After co-founding Reddit in 2005, they stepped away from the company to co-found Hipmunk, where they were the CTO for 5 years. They returned to Reddit in 2015, and have been the CEO since.
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