Director of Revenue Operations, HopSkipDrive
$165-185k
+ Equity stock options
More information about location
Safe youth transportation solution
Open for applications
Safe youth transportation solution
201-500 employees
Open for applications
$165-185k
+ Equity stock options
More information about location
201-500 employees
Company mission
To use technology, operational expertise, and new thinking to help kids reach their full potential by providing a safe, dependable way to get them where they need to be.
Role
Who you are
- You are a strategic problem-solver with a builder's mindset and a passion for operational scale. You excel at structured problem-solving and can translate insights into actionable strategies in fast-paced, high-growth environments. With the following skills, you'll make a tangible and immediate impact:
- 3+ years of RevOps experience required, 2+ years of management consulting experience preferred
- A strong background in building and scaling processes, systems, and teams, with the ability to break down complex problems into individual components, formulate hypotheses, and utilize data to drive solutions
- Demonstrated ability to define key metrics, develop dashboards, and lead data analysis to provide actionable insights
- Proven experience leading high-performing teams, fostering collaboration, and influencing across complex organizational structures
- Deep understanding of go-to-market motions, strong familiarity with revenue teams (go-to-market ops, rev ops, sales ops), and experience in developing and aligning GTM strategies including sales, customer success, and marketing operations
- Experience supporting sales teams, including building territories, quotas, and compensation plans, and forecasting for different roles
- Strong technical understanding of CRM systems (e.g., Salesforce) and related tools (e.g., Clari, CPQ, ETL) for optimizing the revenue technology stack
What the job involves
- Our Revenue Operations team is building the processes and systems to ensure our sales machine runs effectively and efficiently
- The Director of Revenue Operations will be critical in identifying areas to drive revenue growth, increase performance visibility, and proactively shaping our go-to-market motions
- This person will directly manage a team of Revenue Operations professionals including Salesforce Administration, Sales Operations, and Contract Operations
- We, and you will, support the business through the following responsibilities:
- Partner with leadership to develop and align go-to-market strategies, focusing on acquisition, utilization, retention, and growth
- Lead and optimize go-to-market processes and systems architecture across Sales, Sales Development, Customer Success, and Marketing
- Identify and work cross-functionally with the teams and subject matter experts who influence revenue success – championing structured problem solving through informed hypotheses, data and effectiveness analyses, and tactical solutioning
- Drive revenue insights, and performance visibility through robust reporting, ad hoc analytics, and KPI frameworks
- Oversee and optimize the revenue technology stack, inclusive of Salesforce, ensuring data integrity and effectiveness across all commercial systems (CRM, CSM platforms, support solutions, etc.)
- Define and manage the revenue forecasting process through pipeline management, revenue attribution, process adoption, managing deal reviews, and enforcing data quality
- Manage and mentor direct reports, including Salesforce Administration, Sales Operations, and Contract Management, fostering a high-performing team
- Assist in annual and quarterly GTM planning cycles, including headcount planning, comp design, quota setting, and territory creation
Our take
HopSkipDrive is an LA-based organization committed to eliminating transportation barriers for children, including those requiring special assistance. The organization was launched by three women who cite their "Mom DNA" as the reason for the success of HopSkipDrive, entwining their innate desire to help their own kids with the goal of making opportunities accessible to all children.
With all CareDrivers requiring a minimum of five years' experience in a caregiving field, HopSkipDrive operates on the principles of empathy, safety, and reliability. This is a smart rule to implement, as not only can they avoid those with inadequate experience, but they also ensure that employees are truly committed to helping children - the very reason the organization was founded. The company makes money by keeping a percentage of the fares it charges (CareDrivers get the rest).
HopSkipDrive collaborates with a number of social agencies and school districts, providing them with effective youth transportation solutions. Although the company is competing with existing transportation providers, such as national services, it continues to grow as a viable and fresh alternative, raising impressive funds and growing its leadership team with new hires. The company's results back up its success as well, saving 160,000 pounds of CO2 emissions in eight months after launching its SmartPooling ride-share product. Results and moves like these will allow it to expand its services and continue the modernization of school transportation.
Freddie
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Sep 2022
$37m
SERIES D
Aug 2021
$25m
SERIES C
Total funding: $107m
Company benefits
- We want you to be an owner in our company and share in executing our vision, so every full-time employee has equity
- In addition, we offer competitive market comp, flexible vacation, FSA, medical, dental, vision and life insurance, 401(k), and an opportunity to work for a uniquely positioned, VC-backed company in a hugely attractive space with significant upside potential
Company HQ
Fashion District, Los Angeles, CA
Leadership
Joanna McFarland
(CEO & Co-founder)Former Board Member at the Marketplace Industry Association and LA Tech.org.
Janelle McGlothlin
(Co-founder)Principal at WriteBand Studio. BA and BSc in International Relations and Strategic Management at University of Pennsylvania.
Carolyn Yashari Becher
(Co-founder)Co-founder & current CEO at Pearline Health. Former Limited Partner at The Fund.
Share this job
View 5 more jobs at HopSkipDrive