People Operations & Experience Partner, MyTutor
£42-47k
2-3 days a week in office (Brick Lane, London)
Personalised online one-to-one lessons
Job no longer available
Personalised online one-to-one lessons
1001+ employees
Job no longer available
£42-47k
2-3 days a week in office (Brick Lane, London)
1001+ employees
Company mission
To provide life-changing tuition to all.
Role
Who you are
- Someone who is approachable and able to build trust and respect quickly when responding to confidential or sensitive issues
- Someone with a high level of EQ, able to adapt to situations and lead with empathy
- Someone with strong problem-solving skills and the ability to see and make process improvements
- Someone who has worked within a people team before and understands how to prioritise people’s needs and business needs simultaneously
- Someone who has demonstrable years of experience in being the owner of ‘HiBob’ in either a stand-alone or small-team setting
- Someone who is a thoughtful communicator, both verbally and in writing, able to adapt your style to different audiences and in different contexts
- Someone who is excited about the opportunity to join a purpose-driven business and impact the lives of 1m learners
What the job involves
- Reporting to the and working closely with the your role will be multifaceted as you would expect in a People Experience role
- Working across people operations (that offers flexibility and choice to enable our employees to do their best work) and partnering with our junior people managers (to help them effectively coach and manage their teams in areas such as performance and progression)
- You will take ownership of Hibob (HRIS) with a focus on developing the system to be our central source of truth, and manage our external partner Zinc (DBS
- Ownership of our HRIS (Hibob) finding ways to improve automation and ensure it serves as a one stop shop for all employee information
- Triaging and providing day to day support for our people across areas such as benefits, sick, pay etc
- Managing the day to day administration of some of our flexible benefits & perks
- Creation of Inclusive People Policies and Process aligned with business needs
- Work with the HOP to create relevant people analytics for senior leadership
- Partnering with our junior people managers to give guidance and coaching across all areas such as performance & pay
- Helping to drive multiple company ED&I initiatives such as our DRIIVE committee and Affinity networks
Salary benchmarks
Our take
Private tutoring is a huge market traditionally dominated by expensive agencies (who charge extortionate hourly rates and take a big cut from the tutors that work for them by acting as the middleman).
The average starting price for tutoring can hit £50 an hour in London, MyTutor’s prices start from a much more affordable £18 an hour (the company can charge this low by cutting out the middle man).
MyTutor has built technologies to make online tutoring sessions smooth (e.g. it built an online whiteboard and makes it easy to share documents and upload past papers). All sessions are recorded so you can also play them back when they've finished. Along with academic support, the company prides itself in building confidence and providing mentorship.
The online EdTech industry has really blown up over the past few years and it highlighted the need for an online service that helps fill the gaps in today’s education system by delivering personalised support tailored to the individual. As MyTutor is conducted purely online, it can now really focus on providing quality education to a much wider audience.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Sep 2021
$20.2m
LATE VC
Jun 2020
$5.2m
LATE VC
Total funding: $37.5m
Company benefits
- 🏠 Hybrid & remote working options
- 👋 A global network of flexible workspaces through Desana
- 🏥 Private Healthcare options (available after 3 months’ service)
- 🌎 Up to 80 days work abroad allowance
- 🧠 A wellness day off per year (on top of your 25 days holiday entitlement)
- 🗓️ Flexible bank holidays - If you don’t celebrate the standard UK Bank Holidays, use them for other religious/ spiritual holidays that mean something to you (This doesn’t mean using them to relax on a beach – sorry!)
- 🍕 Whole company events such as chocolate tasting and LUSH pampering
- 🧙♂️ Access to our mentorship scheme
- 🤝🏼 A wide range of communities: Diversity, Equity & Inclusion, Pride Network, Women’s Network and Neurodivergent Network
- 📑 Inclusive Policies that safeguard and enable LGBTQ+ staff to flourish
- ⏳ Workplace pension & salary exchange scheme - 3% workplace / 5% employee contribution
- 💷 £26 monthly working from home assistance
- 👀 Free eye test vouchers
- 🚴 Cyclescheme - Borrow money to purchase a bike and pay it back through salary sacrifice (Available after you pass probation)
- 💻 Tech Scheme - Borrow money to purchase tech/white goods and pay it back through salary sacrifice (Available after you pass probation)
- 🏋️Gym Benefits - Save money on your annual membership by paying in pre-tax instalments (Available after you pass probation)
- 👶🏼 Workplace Nursery Scheme - Save tax & NI on your child’s nursery fees through salary sacrifice (Available after you pass probation)
- 📕 Up to £350 annual personal Learning & Development allowance (Available after you pass probation)
- 🏝️ A 4 week paid sabbatical once you’ve been with MyTutor for 5 years, and an extra week on top of that for every subsequent 5 years you work with us (Available after you pass probation)
- 💪MyT Flex - This is a way of working your contracted hours in a more flexible way by focusing on core hours: this allows you to prioritise things like school drop-offs, caring responsibilities and commitments that matter to you. (This is available for non-customer facing roles)
- ☀️Throughout July and August, you can take up to 8 weeks unpaid leave - you might want to take one day, as annual leave feels a bit tight, or you might want to take the full 8 weeks and have a trip of a lifetime.
Company HQ
Spitalfields, London, UK
Leadership
Bertie Hubbard
(CEO)Started their career in finance, working for Goldman Sachs and Partners Capital.
James Grant
(Managing Director)Their previous experience lies in banking and founding TutorTap, before joining MyTutor.
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