Senior Design Program Manager, ServiceNow
$126.7-215.4k
+ Variable/Incentive Compensation + ESPP
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
$126.7-215.4k
+ Variable/Incentive Compensation + ESPP
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- 5+ years of project/program management experience in mid/large size companies, ideally on a design team
- Quickly and effectively adjusts to changes in priority, areas of focus and unforeseen challenges
- Identifies opportunities for operational improvement, and suggests solutions
- Ability to independently adjust own work deliverables as priorities shift
- Exhibits strong self-awareness and provides constructive, actionable feedback to colleagues to maintain collective accountability
- Experience working on and managing large projects or programs with cross-functional teams
- Deliver solutions and strategies while mitigating or removing obstacles
- Experience utilizing software to keep projects organized, track metrics, and report on progress
What the job involves
- You’ll drive the end-to-end design lifecycle from planning through implementation to ensure successful delivery of design objectives
- Provide clear communication to cross-functional team leads and management regarding project status, resource requirements, issues, and priorities
- Maintain a strong partnership with Design leadership and cross-functional teams to identify team needs and drive high priority initiatives
- Track capacity and demand across key programs to better communicate resource and project needs or risks
- Collaborate with a wide variety of internal cross-functional stakeholders to increase the efficiency and efficacy of our product development organization
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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