Director of Engineering, Zapier
Enterprise
$274.8-412.2k
+ Equity + Bonus
Workflow automation service
Job no longer available
Workflow automation service
501-1000 employees
Job no longer available
$274.8-412.2k
+ Equity + Bonus
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- You deeply understand customer needs and are passionate about delivering enterprise-grade solutions to our customers
- You have a passion for building products that delight internal and external customers and make their jobs easier and more productive
- You thrive on working directly with customers, sales and customer success to help land deals
- You are focused on shipping customer value
- You are relentless in pursuit of shipping what customers find valuable and love
- Be it shipping an early lovable product and then polishing, or iteratively and safely providing a critical big feature, you know what shipping high impact customer value very frequently looks like and the teams that can do them
- You’ve managed and scaled engineering organizations including platform and product teams
- You’re a skilled and experienced engineering leader who has built teams working on SaaS-based products with modern tech stacks
- You’ve led teams of managers, managers of managers, and technical leaders and helped each team be successful, while knowing where to be in the technical details
- You know the difference between product and platform teams and can lead both
- You understand product development
- You are experienced in understanding the complexities and nuances of product development, including the business and engineering implications of product decisions
- Specifically to enterprise, you know how to balance enterprise scale with the agility and responsiveness of enterprise B2B development
- You’ve driven the complex and challenging tradeoffs between speed, cost, and functionality when building products in one or more fast-moving companies
- You have deep experience in managing complex projects with a variety of agile development and industry best practices at your disposal
- You can develop and sell a strategy to your team
- You have a good sense of vision and strategy, you’re able to communicate it to your teams and stakeholders, and you can translate that strategy into execution
- You partner closely with product management, design, marketing, and the support organizations to drive and achieve business outcomes
- Furthermore, you build partnerships with other engineering leaders to influence enterprise-grade building across all Zapier products
- You are a skilled mentor, coach, and engineering leader
- You have a passion and a track record of mentoring engineers and leaders while at the same time growing your own skills
- You've introduced and broadened engineering practices and enhanced engineering cultures
- You’ve led engineering teams through complex technical and architectural decisions by providing strategic guidance
- You're a skilled communicator
- Zapier is a 100% remote team and writing is our primary means of communication, but you recognize when other mediums may be more effective
- You'll lean on all of these tools to communicate vision, strategy, plans, findings, and results to the engineering and full Zapier team
- You're a champion for doing things efficiently
What the job involves
- We’re seeking a Director of Engineering - Enterprise to lead our enterprise engineering teams
- In this role, you’ll guide a dynamic group of engineering managers and engineers to deliver solutions that meet the needs of our enterprise customers while driving growth and innovation across Zapier’s product ecosystem
- Drive the execution of Zapier’s enterprise product vision, enabling adoption and expansion in enterprise organizations
- Collaborate with product, design, and go-to-market teams to define and execute the enterprise product roadmap
- Work directly with sales and some customers or potential customers to better understand product requirements
- Build and scale the systems that enable enterprise-grade functionality and collaborate with engineering and product leaders to influence changes to the Zapier platform and primitives to support enterprise needs
- Foster strong partnerships across the organization to align technical execution with customer and business priorities
- Advocate for enterprise priorities at all organizational levels, ensuring alignment and support for key initiatives
- Ensure engineering excellence by championing best practices in agile development, incident process, bug advocacy, architecture, and system design
- Lead talent acquisition and retention efforts, growing a world-class engineering team
- Provide process mentoring and guidance for your managers and team members
- Monitor team performance and success metrics, using insights to optimize processes and outcomes
- At Zapier, the work you do will have a disproportionate impact on the business
Application process
- Deadline to Apply: 10 March 2025 at 04:00 GMT
- All we ask is that you answer a few in-depth questions in our application that would typically be asked at the start of an interview process
- Please be sure to answer each question; the resume and CV fields are optional
- The anticipated application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later, or if the position is filled
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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