Principal Cloud Engineer, Salesforce
Service Ownership
$197.3-344.7k
Salary is dependent on location
World's leading CRM provider
Posted today
World's leading CRM provider
1001+ employees
Posted today
$197.3-344.7k
Salary is dependent on location
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- 8+ years of senior-level experience in DevOps and/or extreme accountable service ownership duties, Platform Engineering, or Site Reliability Engineering at enterprise scale
- Proven track record of architecting and implementing large-scale, distributed systems serving thousands of users
- Expert-level programming skills in at least one language such as Python, NodeJS, or Java
- Expert-level mastery of cloud platforms (AWS/GCP) including advanced services and enterprise features
- Deep expertise in containerization platforms (Kubernetes, service mesh, advanced orchestration patterns)
- Comprehensive experience with Infrastructure as Code at scale (Terraform Enterprise, custom tooling)
- Expert knowledge of CI/CD platform architecture (Jenkins Enterprise, GitHub Actions, custom pipeline orchestration)
- Deep understanding of distributed systems, microservices architecture, and platform scalability patterns
- Advanced networking and security expertise including zero-trust architectures and compliance frameworks
- Proven leadership experience including technical mentoring, project leadership, and cross-functional collaboration
- Strong business acumen with the ability to translate technical capabilities into business value
What the job involves
- Salesforce is seeking a Principal Member of Technical Staff - Cloud Service Ownership Engineer to spearhead technical initiatives within our Consumer Goods Cloud organization, with a focus on near core, Hyperforce, and GCP
- As a senior technical leader, you will architect and drive the implementation of complex, enterprise-scale platform solutions while mentoring teams and influencing technical strategy
- You will be responsible for defining the technical vision for critical infrastructure components and leading cross-functional initiatives that directly impact our ability to deliver secure, reliable software at a global scale
- In this role, you will operate as both a hands-on technical expert and a strategic leader, driving innovation in cloud-native technologies, automation platforms, and developer experience
- You will own the architectural change management process for all cloud-related initiatives, documenting impact analysis, communication plans, approval processes, and rollback strategies at one of the world's leading technology companies while building and leading high-performing engineering teams
- Lead incident response for critical platform issues and drive comprehensive post-incident improvement programs
- Architect and lead the design of large-scale, multi-region infrastructure platforms and automation systems
- Define technical strategy and roadmaps for Cloud Service Ownership platform evolution and modernization
- Facilitate collaborator reviews and cross-functional meetings to evaluate proposed changes to reference architecture or standards, balancing agility and risk
- Manage post-implementation reviews, capturing feedback to iterate on standards and architectural models
- Partner with Product and Security teams to integrate advanced capabilities and ensure compliance with enterprise requirements (Hyperforce, SDB)
- Lead complex migration projects involving critical business systems
- Drive platform reliability initiatives including SLA definition, disaster recovery, and business continuity planning
- Establish engineering excellence standards, best practices, and governance frameworks across the organization
- Mentor and develop senior and mid-level engineers, providing technical guidance and career development support
- Collaborate with executive leadership on platform strategy, resource planning, and organizational priorities
- Drive innovation initiatives including proof-of-concepts, technology evaluations, and platform research
- Lead vendor relationships and technology partnerships for strategic platform components
- Drive architectural decisions for enterprise-wide platform initiatives with multi-million dollar impact
- Establish center of excellence practices and cultivate technical communities within the organization
- Drive organizational transformation initiatives including DevOps maturity advancement and cultural change
- Own platform P&L responsibility including resource optimization and strategic investment planning
- Own the on-call rotation and incident response strategies
- Define long-term technical vision (1-3 year roadmap) for Consumer Goods Cloud near core platform evolution
- Focus on scalability, availability, security, and cost to serve
- Lead organizational scaling initiatives to support continued business growth
Application process
- End Date: August 28, 2026
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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