Lead Product Designer, Experian

Onboarding and Activation

Salary not provided

Offers discretionary bonus and Sharesave Scheme

iOS

Android

Figma

JIRA

Confluence

Senior and Expert level

London

2 days a week in office

Free credit check, score, and report

Be an early applicant

Free credit check, score, and report

1001+ employees

B2CB2BFinancial Services

Be an early applicant

Salary not provided

Offers discretionary bonus and Sharesave Scheme

iOS

Android

Figma

JIRA

Confluence

Senior and Expert level

London

2 days a week in office

1001+ employees

B2CB2BFinancial Services

Company mission

We’re focused on a clear purpose — to create a better tomorrow for consumers, for businesses, for our communities and for our people. It's our mission to improve financial inclusion. By improving access to financial services, we empower people to unlock opportunities and transform their lives.

Job

Company

Role

Who you are

Proven experience working in-house within cross functional, Agile product teams on software products that solve complex user needs
Product design experience in onboarding or growth is advantageous
A portfolio that shows your process and strategy, not just great UI. We want to see how you think, the problems you have solved, and the outcomes you achieved
Stories to tell about mentoring or managing designers, ideally with experience line managing
Experience designing top performing native apps (iOS or Android) and responsive web
Comfort working with and contributing to design systems in Figma

What the job involves

We're looking for an experienced Lead Product Designer to play an important role in how millions of consumers get started with Experian, stay engaged, and unlock value from our products
Reporting to the Head of Product Design, you will spend around 40% of your time leading, mentoring, and growing a team of 3/4 designers, and the rest contributing hands on design work at a high level
You will sit on the Product Design Leadership Team, and you will lead design across two product teams (domains) in the onboarding and activation space. This work is critical to how users experience Experian for the very first time
Shape strategy: Partner with Heads of Product and senior stakeholders to define the UX vision and roadmap for onboarding, activation, and our membership domain
Lead and grow designers with regular 1:1s, feedback, and career development. You will help them do their best work while building a healthy collaborative team culture
Be hands-on where it matters and contribute to important design projects yourself from discovery to delivery while empowering your team to shine
You will promote growth design: Use data, experimentation, and user insight to improve activation, retention, and engagement
Raise the quality bar: Run critiques, workshops, and design rituals that bring teams together and push the craft forward
Communicate design decisions through clear storytelling, influencing senior leaders, engineers, and product managers alike
Champion user-centred outcomes while balancing business and technical constraints
Design and collaboration: Figma, Lucid, Confluence, Teams, or Jira (plus the usual post its and sharpies)
Research: Our dedicated user researchers conduct studies, and we expect our designers to run them too. We use Usertesting for remote research and are moving to Qualtrics for quant and NPS

Salary benchmarks

Our take

Experian is one of the world's leading data and technology companies, best known for helping people and businesses understand and improve their credit. With free credit reports and tools that let users boost their score using everyday bills, Experian is making managing money a whole lot easier.

It's a powerhouse of a company too, operating in 32 countries and boasting an employee count of over 24,000. And its reach stretches across industries, helping lenders make fairer decisions, supporting healthcare teams in preventing fraud, and guiding businesses to use data more intelligently. It's a trusted name at the very heart of how the world uses data to make smarter financial decisions.

It's also investing in new technologies and ideas to make finance even fairer and faster. As data becomes more important in our digital lives, Experian's focus on innovation and transparency will surely keep helping people take control of their financial stories.

Steph

Company Specialist at Welcome to the Jungle

Insights

Glassdoor (3.8)

Trustpilot (3.5)

Company

Company benefits

Hybrid working
Flexible working
Discretionary bonus
Pension
Bupa Healthcare
Sharesave Scheme
25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave
Discounted gym membership
Discounted dental cover

Company values

Working with integrity - We know that trust isn’t given, it’s earned. We’re committed to working with integrity and operating responsibly in every facet of our business. At Experian, that means treating our data, our people and our environment with respect.
Treating data with respect - We handle the data of 1.3 billion people and 166 million businesses worldwide, so it’s essential to our business that we maintain their trust. Ensuring that we collect, store and manage data safely and responsibly is fundamental to our success.
Investing in our community - We’re committed to investing our time, resources and partnerships to create a better tomorrow for our community.
Unlocking the power of data - Data has the power to transform lives for the better, so we're leveraging new technologies and innovative products to do just that.

Company HQ

Nottingham, UK

Articles

Affirm to Report All Pay-Over-Time Loans to TransUnion

Kelley Blue Book, Experian Team Up to Bring Buyers Better Vehicle History Reports

Leadership

Brian Cassin

(CEO)

Previously the Chief Financial Officer of Experian and, before that, Managing Director at Greenhill & Co., Brian served for nine years as a non-executive director of J Sainsbury plc. He has also held various senior roles at Baring Brothers International and the London Stock Exchange.

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