Chief of Staff Director, Affirm
People
$226-335k
Salary is dependent on location. Offers ESPP
More information about location
Buy-now-pay-later card for online and in-store
Posted today
Buy-now-pay-later card for online and in-store
1001+ employees
Posted today
$226-335k
Salary is dependent on location. Offers ESPP
More information about location
1001+ employees
Company mission
To deliver honest and transparent financial products that improve users' lives.
Role
Who you are
- The ideal candidate is an analytical, strategic, and self-directed operator who brings strong judgment, humility, discretion, and ownership to work that ranges from highly strategic to highly operational
- 10+ years of experience in business management, HR/People strategy, Chief of Staff, or related roles, preferably in high-growth technology, fintech, or other complex operating environments
- Demonstrated understanding of how People organizations operate, including the core functions within a People team, the responsibilities and priorities of those functions, and how they work together to support the business and employee experience
- Experience operating as a strategic partner, trusted advisor, or thought partner to executive leadership, ideally supporting a Chief People Officer or another senior enterprise leader
- Exceptional storytelling and synthesis skills, with the ability to turn complex, cross-functional inputs into clear narratives, executive-ready materials, and compelling communications
- Highly self-directed, with strong judgment, discretion, and ownership; able to operate independently in a senior executive environment, handle sensitive matters, and know when to drive forward, seek input, or escalate
- Strong structured problem-solving and analytical skills, with the ability to break down ambiguous issues into clear options, tradeoffs, and recommendations
- Excellent communication skills, the ability to influence without formal authority, and to convey complex ideas succinctly
- Strong operational discipline, with a track record of managing complex cross-functional workstreams from strategy through execution
- Strong business acumen, with the ability to connect People priorities to Affirm’s business, operating model, strategic priorities, and organizational needs
- A proven ability to use AI tools to raise the quality, depth, and impact of the work. This includes synthesizing large, cross-functional inputs, pressure-testing analysis, and generating executive-ready materials, paired with the judgment to know when to rely on AI and when not to
What the job involves
- The People team helps Affirmers cultivate a high-performing, inclusive organization. We focus on three core areas: attracting talent aligned to our mission, enabling growth through people and team development, and retaining employees through thoughtful experiences and rewards
- We develop Affirm’s people programs and systems to create a workplace where all employees can thrive and contribute meaningfully. By investing in our people, we create a long-term advantage for the business
- The Director, Chief of Staff will directly support the Chief People Officer and serve as a trusted advisor, thought partner, and strategic operator for the People organization
- They will work closely with the CPO and People leadership team to define priorities, sharpen strategy, create clear narratives, and drive execution across a broad, complex, and highly cross-functional organization
- The Director, Chief of Staff will help operationalize the People agenda, run organizational cadences, prepare executive-ready content, manage critical initiatives, and help the CPO and People leadership team anticipate challenges, surface insights, and connect dots across the organization
- Success in this role requires executive presence, exceptional communication skills, strong business judgment, and the ability to build deep trust with senior leaders
- The right candidate will quickly develop a strong understanding of Affirm’s business, people strategy, operating model, and organizational dynamics, using that context to influence effectively, operate independently, and help the People organization move with clarity, alignment, and impact
- Serve as a thought partner and trusted advisor to the Chief People Officer. Help the CPO pressure-test priorities, evaluate tradeoffs, anticipate challenges, surface insights, and make high-quality decisions with the right context
- Shape the People organization’s strategic narrative. Partner with the CPO to articulate the team’s strategy, priorities, progress, tradeoffs, and impact in a way that is clear, compelling, and grounded in business context and organizational outcomes
- Drive clarity and execution against People organization priorities. Help partner with PLT and initiative owners to define, communicate, and advance the People team’s most important initiatives, ensuring leaders have the context, alignment, and follow-through needed to execute effectively
- Run the People organization’s operating rhythm. Manage key organizational cadences, including leadership team meetings, offsites, annual planning, business reviews, and other forums that enable effective decision-making and execution
- Prepare executive-ready content for key audiences. Develop high-quality presentations, narratives, leadership updates, and decision support for the CPO and People organization
- Act as connective tissue across the People leadership team and sub-teams. Improve information flow, surface risks and dependencies, identify decision bottlenecks, and help ensure leaders are operating with shared context, clear ownership, and aligned priorities
- Own special projects from problem definition through execution. Take on high-priority, ambiguous, confidential, or time-sensitive projects on behalf of the CPO, independently structuring the work, driving analysis, aligning stakeholders, and delivering outcomes
- Represent the CPO’s voice and priorities in cross-functional forums. Exercise sound judgment on when to make decisions, escalate issues, seek input, or drive work forward independently
Our take
Affirm offers point-of-sale loans to consumers, working with merchants like Shopify, KAYAK, and Walmart. Buy now, pay later transactions have grown in popularity in recent years, and this business is tapping into the market with a totally different approach to credit - by delivering the Affirm card, the first US debit card with the option to pay-over-time.
Serving over 21 million consumers and over 300,000 merchants, the company offers flexible payback options ranging from 3 to 36 months. The interest rates run between 0% and 30%, so, while they are not necessarily the cheapest option, Affirm prides itself on having no fees for late payments, no hidden charges, and total transparency about what people will pay before they take out a loan.
Affirm collects payments from the customers and pays the merchants directly, shouldering the risk itself. The company has boosted its market share, expanding its availability beyond the US to include most of Canada, and continues to launch new features and create new partnerships towards bettering its offering.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-11% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2020
$500m
SERIES G
Apr 2019
$300m
SERIES F
Total funding: $1.1bn
Company benefits
- Compensation: We have a simple, flexible, and transparent remote-first compensation structure so you can make the best decisions for yourself and your family
- Spending Wallets: Access tech, food, lifestyle, and family planning wallets for your expenses
- Supportive Communities: Get involved with our employee resource groups and community groups
- Remote-first Workforce: If your role is remote, you can set up shop anywhere in your home country
- Generous Time Off: Take the time you need when life happens
- Health Benefits: Get a plan that fits your needs
- Mental Healthcare: Take care of your mind with great mental health programs
- Parental Leave: Birth and non-birth parents get 18 weeks’ paid leave. Plus, a 4-week return-to-work transition program, at full base pay
- Away Days: We offer 20 company-wide paid days off—which help our teams collectively pause to recharge
- Learning & Development: Engage in exciting learning programs to level up your growth
Company HQ
Chinatown, San Francisco, CA
Leadership
Max Levchin
(Co-Founder & CEO)Has founded/co-founded numerous companies, holding various executive positions at each, including Paypal, Slide, Glow, HVF Labs, and SciFi VC. Also worked at large brands including Google, Yelp, Yahoo, and Evernote.
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