Senior International Benefits Manager, Justworks
EMEA
£76.1-98.2k
Business operations platform
Open for applications
Business operations platform
1001+ employees
Open for applications
£76.1-98.2k
1001+ employees
Company mission
To help entrepreneurs and businesses grow with confidence.
Role
Who you are
- You're an experienced benefits professional who thrives at the intersection of operational execution and strategic program building
- You know EMEA benefits landscapes inside and out — the regulatory nuances, the broker ecosystems, the carrier dynamics — and you're equally energized by the challenge of building scalable processes and programs from scratch
- 5+ years of experience in international benefits, with deep knowledge of EMEA markets (UK, EU, and expansion markets)
- Experience with benefits procurement, renewals, broker/vendor management, and plan design in a multi-country environment
- Track record of supporting or leading benefits launches in new markets
- Strong understanding of EMEA regulatory environments as they relate to employee benefits and statutory requirements
- Experience managing broker and carrier relationships, including RFPs, renewals, and contract negotiations
- Ability to analyze benefits data (enrollment, utilization, cost) and translate insights into recommendations
- Program or project management experience — comfortable building processes, defining cadences, and coordinating across multiple stakeholders
- Comfortable operating in ambiguity and building from scratch — this is not a maintenance role
- Strong communicator who can work effectively across time zones and cultures
- Excited about the prospect of growing from a regional operational role into a broader program management function
- Self-directed and proactive — you don't wait to be told what needs doing
What the job involves
- You'll join as a key member of the International Benefits team, initially owning EMEA benefits operations end-to-end while progressively taking on broader program management responsibilities as the function matures. This is a role for someone who wants to build, not just maintain — you'll have the opportunity to shape how Justworks delivers benefits across a rapidly expanding international footprint
- EMEA Benefits Operations: Own the full benefits lifecycle for EMEA markets — procurement, renewals, plan design, vendor/broker management, and employee support. You'll be the regional expert ensuring our benefits offerings are competitive, compliant, and locally relevant. 40%
- Country Launches: Partner with cross-functional teams (Legal, Payroll, Product, CX, Revenue) to launch benefits in new EMEA markets. With 12 new countries planned in FY27, you'll be directly involved in ensuring every launch includes a strong benefits component from day one. 30%
- Broker & Carrier Relationships: Build and manage relationships with local brokers, carriers, and benefits providers across EMEA. Negotiate terms, evaluate plan options, and ensure we're getting the best value for our clients and their employees. 15%
- Data & Reporting: Track benefits enrollment, utilization, and cost data across EMEA markets. Use insights to inform plan design decisions, identify opportunities for improvement, and report on the health of the benefits portfolio
- Program Management (evolving): As the function matures, take on increasing ownership of the benefits program operating cadence — cross-functional coordination, goal-setting, stakeholder reporting, and process design. Help build the "operating system" for how Justworks manages international benefits at scale
- Cross-Functional Collaboration: Work closely with Product, Legal, Payroll, and Customer Success to ensure benefits decisions are integrated into the broader international strategy. Serve as the benefits voice in country expansion planning and client-facing discussions. 15%
Salary benchmarks
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Justworks' solutions have proven extremely popular with SMEs, and this has not gone unnoticed by investors - with the company picking up considerable amounts of funding. The company is known to have sights on going public, though these were delayed somewhat by market conditions. That said, it has continued to expand operations and acquired Via in 2024, signalling that its going strong.
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work
- Paid parental leave
- Work from home opportunities
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching
- Apprenticeship program that supports internal movement and growth
Company HQ
Fulton Ferry District, NY
Leadership
Isaac Oates
(Founder & Director)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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