Senior Technical Support Engineer, Conduit
Rollups
Crypto native infrastructure platform
Be an early applicant
Crypto native infrastructure platform
1-20 employees
Be an early applicant
1-20 employees
Company mission
To unlock the next wave of innovation in the crypto ecosystem by providing turn-key chain infrastructure for the masses.
Role
Who you are
- Your care and attention will make every user feel that they’re safe in our hands
- We value people who can quickly obtain a deep technical understanding, are able to quickly create proof-of-concepts to validate entirely new approaches, and enjoy being self-directed and identifying the most important problems to solve
- Enjoy helping others solve thorny technical challenges
- Are deeply curious and eagerly seek to understand what is going on ‘under the hood.’
- Have strong background in technical services, technical support, solutions engineering, or solutions architecture
- Have experience working highly technical products and customers, especially in B2B SaaS or cloud infrastructure
- Be able to read and write small bits of code in multiple languages
- Love delighting customers by solving their problems
- Can debug problems across the stack, such as networking issues, performance problems, or memory leaks
- Love rollups and their potential to exponentially scale Ethereum, and are excited about building best-in-class tooling and infrastructure for it and around it
- While we value experience with these technologies, we are primarily looking for engineers with strong technical skills and the ability to quickly pick up new tools and frameworks
What the job involves
- In this role you'll be working closely with the engineering and GTM team to support customers and maintain the rollup stack offerings and customizations made possible by our leading Rollup-as-a-Service platform
- You’ll ensure customers have a white-glove experience onboarding to Conduit, and you’ll be the first line of defense when technical issues pop up that need de-buggin
- Own problems end-to-end, and are willing to pick up whatever knowledge you're missing to get the job done
- Contribute to defining Conduit’s product strategy and roadmap with the rest of the team
- Our infrastructure is built on Kubernetes, Postgres, and Cloud Tasks on GCP, and the products on top utilize a mix of React, Javascript/Typescript, Go, Rust, and Postgres
Our take
Crypto native infrastructure platform Conduit is designed to empower and accelerate the builders in crypto. It enables them to scale applications by allowing them to spin up to a production-grade rollup (which is built on the OP Stack) in a fraction of the time it currently takes.
The company’s collaboration with the Optimism Foundation enables Conduit’s managed services to provide next-gen scalability by automatically updating code to the OP stack, making it easier for rollups launched on its platform to become part of the Superchain, without compromising on security. Whether it be DeFi protocols, gaming companies, NFT platforms, or other on-chain providers utilizing Conduit’s platform, its flexibility enables developers to unlock new use cases and improve user experiences that would have been made impossible by traditional congestion issues.
The company’s Paradigm-led seed funding round in 2023 enabled Conduit to accelerate the development of its platform features and capabilities, such as Data Indexing, Oracles, Bridge UI, and Verifiers.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (2 rounds)
Jun 2024
$37m
SERIES A
Mar 2023
$7m
SEED
Total funding: $44m
Company benefits
- Remote First
Company HQ
SoMa, San Francisco, CA
Leadership
Andrew Huang
(Founder)Previously worked in EIR at Paradigm, Software Engineer at Quill and Staff Infrastructure Engineer at Wish.
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