Manager of Strategy & Program Delivery, Salesforce

• 4+ years of experience managing complex, cross-functional projects—preferably within large-scale transformations
• Experience working in a high-tech, SaaS, or software industry is strongly preferred
• Solid understanding of project lifecycle, methodologies, and tools such as Smartsheet, JIRA, or equivalent
• Strong organizational, problem-solving, and priority-setting skills
• Ability to build and maintain effective relationships across functions and leadership levels
• Strong written and verbal communication skills with attention to detail
• Bachelor’s degree in a relevant field or equivalent experience
• Proficiency in Google Workspace tools
• Natural collaborator and team builder who influences without authority

Desirable

• The Enterprise Planning and Operations Office is seeking a Manager, Strategy & Program Delivery to lead and manage complex, cross-functional programs that support Salesforce’s enterprise growth initiatives
• This role is ideal for a strategic thinker with a strong operational mindset and a passion for delivering results in a fast-paced environment
• As the Manager, you will be responsible for the day-to-day operations of programs focused on transformational initiatives—ranging from changes in operating models to technology implementations
• You will lead program execution, manage risk, align stakeholders, and ensure delivery of key milestones. This position reports to the Senior Director, Strategy & Program Delivery
• Lead the planning, execution, and delivery of large, complex cross-functional programs supporting Salesforce’s Enterprise transformation
• Manage all aspects of the program lifecycle—including scope, schedule, budget, resources, risks, and issues
• Partner closely with cross-functional teams to align on strategy, business needs, and delivery approach
• Drive execution through consistent program governance, risk mitigation, and transparent communication
• Facilitate recurring project and stakeholder meetings; track and escalate issues to leadership when needed
• Own and maintain program-level reporting, including master project plans and risks and issues
• Support onboarding of program team members and maintain documentation, artifacts, and shared channels