Travel Support Specialist, BizAway
French Speaker
Simplifying business travel
Job no longer available
Simplifying business travel
201-500 employees
Job no longer available
201-500 employees
Company mission
To provide for an easy-to-use and practical solution and cut through all the unnecessary work.
Role
Who you are
- Excellent knowledge of both written and spoken French (B2 and up)
- Availability to work in shifts (07:00 to 00:00)
- High school diploma or equivalent required
- At least 3 years of previous experience helping customers in any capacity/line of work
- The ability to speak English is a plus
- Must pass pre-employment skills testing and background check
What the job involves
- We are looking for new agents with experience in customer care call centers (inbound calls, emails, and chats) that have the ability to solve customer concerns and create a seamless customer experience
- Responding to our Client’s requests through phone, chat, mail and travel request by our platform
- Entering customer information in our system to issue reservation or update the booking
- Made a reservation for our Client thought the Platform
- Explaining rules and procedures to use our service in Platform
- Explaining rules of service (hotel, car, train, ecc)
Our take
BizAway offers a cloud-based platform tailored to streamline the entire corporate travel process, spanning from booking to trip management. With a comprehensive and user-friendly interface, the company's solution not only saves time but also reduces costs for companies and their employees.
Notably, BizAway is the first Travel Management Company (TMC) specialising in business travel to achieve B Corp certification, a testament to its commitment to social and environmental responsibility.
A strategic partnership with Seed Group, affiliated with a member of Dubai's royal family, marks a significant milestone for BizAway's expansion efforts in the UAE region. This collaboration is poised to propel the company's growth exponentially, reinforcing its presence in the international business travel sector. With a focus on continuous improvement, BizAway remains dedicated to recruitment initiatives and ongoing platform development, ensuring that it stays at the forefront of innovation in corporate travel solutions.
Steph
Company Specialist at Welcome to the Jungle
Insights
73% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Sep 2024
$40.4m
GROWTH EQUITY VC
Apr 2022
$11.6m
SERIES A
Total funding: $58.2m
Company benefits
- Health Insurance
- Employee welfare
- Multicultural environment
- Remote work and flexibility
- Euity in the company
Company HQ
Cerchia dei Navigli, Milano, Lombardia
Leadership
Luca Carlucci
(Co-Founder & CEO)Co-founder and former CEO of BidAway. Co-founder and former Non-Executive Director at CLAME Tech. Previously worked as a Corporate Financial Manager at Cimolai Group.
Flavio Del Bianco
(Co-Founder & CTO)Former Full Stack Developer at MV Labs. Co-founder & former CTO at BidAway. Has worked as a Web Developer at several companies.
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