Vice President of Engineering, Bonterra
$170-197k
+ 20% Annual Bonus
Expert level
Remote in US
Software for social impact organizations
Job no longer available
Software for social impact organizations
1001+ employees
B2BInternal toolsSocial Impact
Job no longer available
$170-197k
+ 20% Annual Bonus
Expert level
Remote in US
1001+ employees
B2BInternal toolsSocial Impact
Company mission
To propel every doer of good to their peak impact.
Role
Who you are
- 10 years of progressive experience in engineering with at least 5 years of that in a leadership position
- A founder's mindset with experience building and launching new products
- Saas and AWS or Azure experience required
- Experience building and scaling high performing teams with a customer-centric approach to problem solving
What the job involves
- The VP of Engineering is responsible for leading high-performing engineering teams that deliver high-quality software aligned with Bonterra's overall strategy
- This role emphasizes a collaborative approach, where you’ll work closely with diverse teams to drive AI adoption and continual technical and process improvement
- Through fostering customer confidence and maintaining strong cross-functional alignment, this role significantly impacts the business by ensuring timely, reliable product delivery that meets customer needs
- Quality: Deliver high-quality software with clear standards for security, performance, reliability, usability, and simplicity
- Perform hands-on work and lead others on design, dev, testing, and deployment activities. Lead the adoption of AI across design, coding and testing activities
- Implement continuous integration, delivery, and deployment
- Implement code inspection through static analysis and efficient testing protocols (unit, regression, automated, functional, security, performance)
- Identify and repay critical technical debt that poses a high risk to stability and performance
- Ensure a robust RCA process is in place to understand systemic process or technical failures and execute improvement actions
- Timeliness: Ensure timely delivery of projects and products
- Continuously improve Dev and QA process, accelerate delivery frequency and velocity. Implement the necessary automation and quality controls to automatically deploy each PR and rely on automated schedules for production deployments
- Defects:
- Frequent triage based on severity, escalation status, and business impact (customer revenue)
- Ensure resolution within SLA requirements per severity levels and additional external constraints (e.g. FedRAMP requirements)
- Use JIRA to monitor SLA adherence, automate notifications for pending SLA breaches. Create RCAs for SLA breaches and identify and execute system improvement actions
- Work with PM to ensure Roadmap and Execution are aligned and quarterly goals are ambitious and realistic
- Ensure sprint goals and commitments are consistently completed and SDDs are ready before the end of the previous initiative
- Customer Management: Build customer confidence in engineering capabilities, product quality, and roadmap. Act as a technical advocate with customers and customer-facing functions
- Participate in customer meetings when necessary to ensure customer success or secure revenue
- Provide solutions and guidance to resolve client issues and escalations
- Ensure timely communication and collaboration with key stakeholders (e.g. Client Success, Sales, Professional Services) regarding: inflow (incoming bugs and their business impact) & outflow (planned releases and their scope (release notes))
- Cross-functional Collaboration: Foster an inclusive, collaborative environment, promoting open communication and alignment with diverse internal teams
- Participate in Alignment calls and provide written updates based on the R&D Vision & Execution Framework
- Create a public Product Dashboard with key metrics, release schedule and release notes
- Resolve internal issues or bottlenecks related to cross-functional collaboration
- Inclusive Team Building: Create an inclusive, autonomous, and competent engineering team capable of maintaining, operating, and innovating on Bonterra products
- Align the teams with the company strategy and goals
- Represent the teams in front of senior/executive management
- Lead and mentor engineering managers and team members, creating an environment that fosters high engagement, productivity, and accountability
- Develop a structured onboarding plan to ramp up new engineers and cross-train existing engineers
- Implement a structured pair-work program, pairing new or less experienced engineers with senior team members
- Performance Improvement: Drive continuous improvements in quality, velocity, and goal delivery
- Ensure teams are consistently performing and meeting objectives, and ensure individual metrics are set up accurately tracking individual productivity and quality, and they receive effective coaching
Application process
- We will be accepting applications for this role until 11/30/2024
Our take
Bonterra is a social good software company supplying an array of solutions to make social impact organizations more efficient, effective, and user-friendly. The company combines products from CyberGrants, EveryAction, Network for Good, Social Solutions, and more into a comprehensive tool suite for everything from case and grant management to fundraising and volunteer work.
As the fastest-growing company of its kind, Bonterra has certainly made a splash. It supports over 20,000 customers including 16,000 nonprofit organizations and over half the Fortune 100. The company also boasts a high number of positive reviews and emphasizes that it keeps "an ear to the ground" to make sure it knows what its customers want and can improve and enhance its offering to remain a key leader in the space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Work in office: Join us in our Austin, Texas, or Washington, D.C. offices if you live nearby
- Work remotely: Enjoy the flexibility of remote work with our work-from-home option. No matter where you live, there's an opportunity for you at Bonterra
- Work hybrid: Reap the benefits of both remote and in-person work with a hybrid approach. Visit the office closest to you and work from home when your schedule allows it.
- Health & wellness: Our robust set of health insurance options will keep you and your loved ones ready for anything. And our holistic wellness program means you can create a plan tailored to what matters most to you
- Generous time off: Our flexible time off policy means you don’t have to worry about a limit on your vacation days. Plus, we offer 15 paid holidays with a focus on DEIB, social justice, and self-care
- Fully paid parental leave: We value your time spent with family. No matter your gender identity, all Bonterra employees can take fully paid parental leave after the birth or adoption of a child
- Development resources: We believe in fostering an environment that encourages growth and development. With access to learning resources, goal-setting activities, and networking opportunities, we work to ensure our workforce is positioned for success
- Giving opportunities: We know that it's imperative for us to live our purpose. Through our employee giving program, Doers of Good, employees have the opportunity to track volunteerism by logging hours and creating events
Company values
- Elevate the doers of good: As the optimistic advocates supporting the people behind the scenes of social good, we’re always looking for ways to elevate our customers—the doers of good—so more good can be done. We achieve this by collectively flexing our passion for impact and our tech smarts to help our customers do more good
- Cultivate inclusivity: No matter our position, identities, or background, we own our part in making a working environment in which the multiple dimensions of diversity are embraced. We are passionate and diligent about cultivating a culture where everyone can thrive
- Innovate courageously: Delivering innovative solutions requires curiosity and a growth mindset. We keep our customers at the core of what we do and leverage our deep industry expertise to solve unimagined possibilities and unmet needs. We encourage our workforce to be courageous, favor progress over perfection and celebrate hard work
- Appreciate the journey: As an organization, we are driven by an urgent purpose—sometimes, that can be a heavy load to carry. However, it’s why we remember to welcome the days with optimism and meet each other with warmth, humor, and openness. We understand that taking our work seriously doesn’t mean we don’t get to enjoy the ride, and we are grateful for this opportunity to take part in the purpose of Bonterra
Company HQ
North Burnet, Austin, TX
Articles
Leadership
Scott Brighton
(CEO, not founder)Held previous positions as CEO of Aurea Software, Board Member at Khoros, Chair of the Board at Optiva and more. Founded Austin Post, a hyperlocal online news source for the Austin.
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