Senior Engineering Manager, Upstart

• If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you
• This role is suited for a hands-on leader who brings strong technical judgment, drives consistent execution, and builds high-performing teams
• 5+ years of engineering management experience
• 7+ years of experience in software engineering, DevOps, or platform engineering
• Strong technical background in CI/CD systems, cloud infrastructure such as AWS, and distributed systems
• Ability to define clear team charters and execute with speed and alignment
• Track record of hiring, mentoring, and retaining high-performing engineers
• Execution-focused leadership with a track record of predictable delivery
• Technical depth to guide architectural decisions and trade-offs
• Systems thinking across reliability, scalability, and developer experience
• Strong cross-functional collaboration

Desirable

• The Delivery team enables engineers at Upstart to build, test, and ship software safely through a reliable, secure, and auditable delivery system. The team owns the build and release pipeline, service creation experience, and the engineering portal, and leads cross-functional efforts to eliminate friction across the software delivery lifecycle
• Our goal is to make shipping software fast and predictable. We are working toward a model where engineers can go from idea to production in a single day through self-service workflows that minimize manual coordination and operational overhead
• This includes evolving CI/CD infrastructure, standardizing service creation, embedding observability and reliability by default, and providing a unified platform for service lifecycle management. The team operates at the center of engineering productivity and partners closely with platform, SRE, and product engineering teams to deliver scalable, high-leverage solutions
• As a Senior Engineering Manager of the Delivery team you will lead a team responsible for improving the reliability, speed, and usability of Upstart’s software delivery platform. Your focus is execution. You will drive high-impact improvements to developer workflows, reduce friction in the path to production, and ensure systems are scalable, observable, and easy to operate
• You will partner closely with platform, SRE, and product engineering teams to advance a self-service delivery model where engineers can build, deploy, and operate services with minimal manual coordination
• You will balance near-term delivery with incremental platform improvements that make software delivery more predictable and reliable across the organization
• You will lead a team delivering critical improvements to engineering velocity and system reliability
• Manage and develop a team focused on CI/CD, service lifecycle tooling, and developer experience
• Drive execution against clear priorities with consistent, high-quality delivery
• Establish strong engineering practices across reliability, testing, and observability
• Build a culture of ownership, continuous improvement, and pragmatic decision-making
• Improve build and deployment workflows to increase speed and reduce friction
• Drive adoption of standardized deployment patterns across services
• Simplify and modernize delivery infrastructure while maintaining stability
• Ensure systems are scalable, secure, and resilient
• Enable self-service workflows for service creation, deployment, and platform integrations
• Reduce manual coordination, support tickets, and reliance on tribal knowledge
• Partner with stakeholders to identify pain points and prioritize high-leverage improvements
• Contribute to the engineering portal as the central interface for service lifecycle operations
• Embed observability and operational standards into delivery workflows
• Ensure systems support safe, auditable, and predictable releases
• Reduce toil and improve system health through targeted improvements