Bilingual Growth Account Executive, Toast

• We're looking for a driven and adaptable sales professional with:
• Must be fluent in Mandarin and English - able to read, write, and speak
• Proven sales acumen, including 2+ years of quota-carrying sales experience in a closing role (ex. Business Development Representative, Account Executive), with a consistent track record of meeting and exceeding monthly sales performance goals
• A track record of success in a high-velocity or high-volume, transactional B2B SaaS sales environment
• Expertise in full-cycle sales skills, including deep discovery, compelling storytelling, persuasive negotiation, and effective closing techniques
• A consultative approach, with the ability to act as a strategic consultant, challenging prospects' perspectives and driving new ways of thinking about their business
• A growth and ownership mindset, being highly self-motivated, competitive, resilient, and taking strong ownership of results
• Exceptional communication skills, including excellent written and verbal communication, coupled with strong time management and organizational abilities
• The ability to adapt, with a proven capacity to thrive and adjust in a dynamic, rapidly evolving sales environment

Desirable

• Join Toast's rapidly expanding Customer Growth (Upsell) Sales team!
• We empower existing SMB Toast POS customers to maximize their success by expanding their product offerings and delivering a high quality, language inclusive experience
• As a Strategic Cuisines Growth Account Executive, you’ll manage a book of existing SMB customers with a goal of driving revenue through expansion and product adoption in the customer’s preferred language
• This is a full-cycle role where you’ll partner with cross-functional teams to deliver value across the Toast platform
• Our sales culture is a dynamic blend of competitive drive and collaborative spirit, where winning as a team is paramount
• As a Strategic Cuisines Customer Growth Account Executive, you will drive revenue growth by:
• Managing the full sales cycle for customer expansion, identifying and closing upsell opportunities within your assigned territory of existing Toast SMB POS customers, from outbound prospecting to contract negotiation and close
• Utilizing consultative selling and discovery, conducting deep discovery to uncover customer pain points and business goals, leveraging consultative sales techniques to position Toast's expanded product offerings
• Achieving quota attainment, consistently meeting and exceeding monthly sales revenue and unit booking targets
• Executing pipeline management, maintaining a highly organized sales pipeline and activity records within Salesforce CRM and other essential tools
• Demonstrating market and product expertise, developing a strong understanding of the competitive landscape to effectively position Toast solutions and articulate their unique value
• Engaging in cross-functional collaboration, partnering seamlessly with New Business, Services, and Implementation teams to ensure successful customer onboarding and satisfaction
• Applying strategic sales methodology, using proven sales methodologies (ex. Sandler) to uncover urgency, drive value, and create compelling propositions